Central & Eastern Europe store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Presentations

22/07/2019
We visited four of Auchan’s new store concept – Audastore. The name comes from the French ‘Audace’ that means bold, courageous, original. The new store concept shows that through its design, colour, assortment, services and staff uniforms.
27/06/2019
As the market leader, Biedronka faces competition from all other retailers. We looked at how it constantly improves its stores and offer, to cover more missions and attract new shoppers.
19/06/2019
The Perekrestok dark store is one of three types of fulfilment solutions that deliver in Moscow and the wider region. The other two types of online fulfilment units are a regular store and a hybrid one. In comparison to the other two fulfilment formats, the dark store has the advantage of greater picking efficiency and speed. We visited the store to observe its operational effeciency.
10/06/2019
The X5 lab store is located just inside Moscow’s second ring. It shares the space with a Pyaterochka store where retail solutions are tested and their impact on shoppers’ experience is assessed. The concept store tests innovative retail solutions to assess their impact on sales and costs. These are conducted before deciding on whether to roll them out to the wider X5 network. We visited the store to observe the solutions being tested.
14/05/2019
We visited four of the latest concepts of Magnit stores. Two post office shop-in-shops, a new convenience concept and a pharmacy shop-in-shop. The difference in the format and in the operational set up illustrates the retailer’s strategic flexibility to boost shopper traffic and basket spend.
03/05/2019
Bizim is looking to diversify its customer base to grow its share. It is doing so by bringing stores closer to its customers with its new compact wholesale concept and enhancing its customer service. The wholesaler’s growth strategy is further supported by its franchise business under the banner, Sec Market.
30/04/2019
Watsons demonstrates how a drugstore can standout from the competition by drawing inspiration from other parts of its global business. Its comprehensive approach to trends in health and beauty makes it stand-out from its competition in both ends of the price-tier spectrum. We visited its flagship store in Istanbul to see how it implements this approach with good ranging and differentiated service.
25/04/2019
We visited six Migros Turk stores in Istanbul to see how the retailer is operating across its supermarket and convenience formats. In our visits we observed how it implements its strategic priorities in-store, focusing on three pillars; unrivalled service quality, rich product diversity and prices that contribute to families’ budgets. We also highlight initiatives in its growing ecommerce service, an area of increasing focus for the retailer.
25/03/2019
ANIKo is Aldi Nord's multi-billion euros project to modernise its stores across Europe. We visited Belgium, Denmark, France, Germany and The Netherlands to see how it is rolled out.
21/11/2018
We visited Romania, one of Ahold Delhaize’s smallest but fastest growing markets. The store targets food-to-go shoppers and builds on the success of the Mega Apetit private label range, which launched in 2016.