Canada news

15 April 2020
In response to the high demand for its existing online grocery services in Quebec and British Columbia, Sobeys is accelerating the planned launch of its Voilà service in the Greater Toronto Area (GTA). Initial testing planned for end of April The Voilà by Sobeys service is being developed in partnership with UK-based Ocado and will be the retailer’s first ecommerce business in the Ontario m...
09 April 2020
The on-demand crowd-sourced grocery delivery service, Instacart, has introduced two new options to offer customers added convenience. Scaling up at pace Instacart has experienced significant demand for its service during the coronavirus (Covid-19) pandemic. The company, which works with over 250 retailers in the US and Canada to pick and deliver online grocery orders, recently announced pla...
09 April 2020
Canada’s leading food and drugstore retailer, Loblaw, has withdrawn its previous guidance for its financial performance in 2020 due to the uncertainty caused by the coronavirus (Covid-19) pandemic. Surge in demand In an update on its response to the pandemic, the retailer outlined how it saw a surge in demand in March as shoppers stocked up on essential items while shifting away from discre...
09 April 2020
We look at Costco’s March sales update and the impact of customers stocking-up during the Coronavirus (Covid-19) pandemic. Strong growth across all regions Costco reports its sales performance each month, with very little change on a month-to-month basis. However, the pandemic had a significant impact in March. For the five-week period from March 2 to April 5, total sales increased 11.7% to...
08 April 2020
In response to the strong demand for its online grocery service during the coronavirus pandemic, Walmart Canada is planning to triple its ecommerce capacity. Recruiting 10,000 associates The retailer shared details of its plan as part of an update from president and CEO, Haio Barbeito. Demand for its online grocery service continues to be high, with thousands of orders being fulfilled each ...
02 April 2020
We look at Dollarama’s Q4 results and the impact of the Coronavirus (Covid-19) pandemic on the early part of its first quarter. Full year sales up to CA$3.8 bn The retailer’s fourth quarter sales increased by 0.5% to CA$1.1 bn, with the quarter one week shorter than in 2019. Comparable store sales increased by 2.0%, or by 3.8% excluding the impact of a calendar shift. Operating income incre...
02 April 2020
One of the key pivots that companies have had to make quickly in response to the Coronavirus pandemic is with their marketing messages. Several companies launched eye-catching campaigns to support social distancing measures in March, with many iconic brands re-working their logos as part of similar initiatives. The new reality Beyond this, we are starting to see companies adapt their commun...
01 April 2020
Over the last few weeks we have seen retailers implement a range of social-distancing initiatives, including floor stickers, plexiglass guards and limiting the number of shoppers in store at any one time. We consider how retailers may start to think differently about the future store experience so that they can respond at pace to any future social-distancing requirements. 1. Changes to stor...
28 March 2020
In this video series, we look at how the retail trading environment is starting to evolve in response to the Coronavirus pandemic and what these changes may mean. Key themes include: The normalising of demand Becoming a more manageable crisis A change in strategy in foodservice The relaxation of competition laws Subscribers click here to view the video For more on ...
27 March 2020
We look at the present impact of the pandemic on regional economic performance. As the US has become the new epicenter of the infection, an economic downturn becomes more likely An increase in the numbers of unemployed has been recorded in Canada and the US Food production and retail are set to weather the storm, subject to uninterrupted supply and adequate social security benefits ...