Featured insights and store visits from Asia

Alexander Kremer, Director in JD.com’s Omnichannel Supermarket Group, shares his view on impact of COVID-19 on the business, how JD.com has established omnichannel offerings to meet shopper needs and ways that Western brands can adapt to enter China.

We review Dairy Farm’s current performance, plus progress against key strategic objectives.

Strategies used by retailers and brands to drive H&B sales in Asia despite the COVID-19 pandemic are discussed in this report, supported by case studies covering key aspects such as products, marketing, technology, offline stores and online channel.

Webcast: In our third Coronavirus (COVID-19) webcast we explore how the pandemic has impacted retail across Asia and five key learnings we can take from the region.

We visited the Puregold Fairview Terraces store, a premium concept store that appeals to middle class shoppers who seek to buy quality grocery products in a modern shopping environment.

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Aeon Stores Hong Kong, which operates stores in Hong Kong and on mainland China has posted a 6.7% increase in sales revenue to HKD5,158m (US$665.5m) for the six months ended June 30, 2020.

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Alexander Kremer, a Director in JD.com’s Omnichannel Supermarket Group, discusses how JD.com’s omnichannel business has evolved in recent years, the impact of COVID and ways that Western brands could adopt to enter China. Prior to joining JD.com, Alexander worked at Mobvoi, McKinsey & Company, and IBM. His study background is in Global Affairs (Schwarzman College/Tsinghua University) and Inter...
7-Eleven in Taiwan has partnered with a restaurant and a hotel to offer freshly cooked meals at one of its stores. Advance ordering meal service 7-Eleven has launched a meal service at its Dongxing Road store in Taipei. Customers can order boxed meals prepared by Regent Taipei chefs and restaurant Su/food. Orders can be picked up from the 7-Eleven store on the same or following day. The ...
In response to more consumers staying at home, retailers in Japan are investing more in their online grocery offer. Convenience stores expanding into delivery In May 2020, Lawson expanded the scope of stores offering the Uber Eats food delivery service to include some stores in 10 prefectures across Japan. Lawson started offering the delivery service in August 2019, initially within Tokyo. ...

Presentations

18/09/2020
Bach Hoa Xanh is a convenience retailer which opened its first stores in 2016. It is currently operating more than 1,600 stores in Vietnam. We review its developmental milestones and in-store best practices in this report.
17/09/2020
We visited the Puregold Fairview Terraces store, a premium concept store that appeals to middle class shoppers who seek to buy quality grocery products in a modern shopping environment.
07/09/2020
We take a look at the discounter’s first store in Thailand. See how the retailer has created an engaging shopping experience and used technology for efficiencies while maintaining low prices as part of its offering.
04/09/2020
Strategies used by retailers and brands to drive H&B sales in Asia despite the COVID-19 pandemic are discussed in this report, supported by case studies covering key aspects such as products, marketing, technology, offline stores and online channel.
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Subscriber webinar | 17 November | 4.00pm SGT | 8.00am BST

We review the impact of COVID-19 on the five trends which we identified at the start of the year to shape the future of food and consumer goods retailer in Asia in 2020 and beyond.

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