Online profitability: opportunities for retailers and manufacturers

Simon Mayhew
Head of Online Retail Insight

In the final, of a four-part series, we summarise the opportunities for retailers and manufacturers.

The report includes:

  • A supplier checklist
  • Data and advertising
  • Customer acquisition, customer service, and retention
  • Average item price and incremental sales
  • Delivery revenue and dynamic pricing 
  • Lean picking and handovers
  • Stores and omnichannel marketing
  • Product design and packaging 

Read the rest of the series:
Part one: In-store Pick
Part two: Last Milers and Third Parties
Part three: Automated Fulfilment Centres