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Simon Mayhew Head of Online Retail Insight @RetailAnalysis
In the third of a three-part series, we explain how suppliers can gain share using click and collect. We also predict how click and collect will develop in the future.
If you've missed part one, explaining how click and collect is a short-term solution and a long-term strategy then click here. If you've missed part two, on retailer best practice, then please click here.