In this report, we highlight five key health and beauty trends we expect to see in the new normal and propose five key actions for retailers and suppliers to consider as they plan to win in 2022.

We review the importance of Online + Offline (O+O) as a key component of the strategy of Asia’s leading drugstores, along with examples of their key initiatives.

We visited three inspirational Boots stores in Edinburgh, UK. Boots recently unveiled new stores in Edinburgh Airport and St James Quarter and revamped its store in the Gyle Shopping Centre. In this report, we highlight 10 standout features that are in line with three of our post-pandemic health and beauty trends for 2021.

We review Walgreens Boots Alliance’s performance, the impact of COVID-19 on its operations and the progress it is making against its four strategic priorities.

In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. 

We review A.S Watson’s current performance, plus progress against key strategic objectives.