We look at recent developments from coffee specialists including Costa’s newly appointed managing director and launch of ready-to-drink (RTD) products, as well as Starbucks’ airport reusable cup trial.
Neil Lake’s promotion to managing director, Costa Coffee
Costa Coffee has promoted Neil Lake to the position of managing director of the UK and Ireland business. Lake previously joined the company in 2018 as retail and operations director, after relocating from Australia where his role was senior executive for Coles Supermarket. He will move over to the new role on 1 July.
Lake will replace Jason Cotta, who worked at Costa for more than eight year and has resigned to take up a chief executive role elsewhere that is yet to be announced.
Dominic Paul, CEO at Costa Coffee, commented: “Following our recent sale to The Coca Cola Company, this is an incredibly exciting time for Costa Coffee, especially within the UK&I where we are focused on unlocking a new phase of growth and further enhancing our customer experience. Neil is perfectly positioned to lead the UK&I team, leveraging his depth of retail experience and passion for Costa’s customers and team members”.
Launch of Costa Coffee RTD products
Coca-Cola and Costa Coffee have launched a Costa Coffee RTD product in the UK. There are also plans to roll out the launch of this product to Poland and China. The initial launches are markets where Costa Coffee already has a strong presence. This is the first major product launch since Coca-Cola acquired Costa Coffee in the first half of 2019.
The chilled canned coffee drink comes in three variants – Classic Latte, Caramel Latte and Black Americano. The range has been created using the same coffee beans found in all Costa Coffee products, with each drink containing the equivalent caffeine of a double shot of espresso. The coffee specialist claims the products contain 30% less sugar than most other ready-to-drink coffees in the UK, with between 15-108 calories per 250ml can.
Starbucks trialling airport reusable cup
In partnership with environmental charity Hubbub, Starbucks is launching a one-month trial at Gatwick airport’s south terminal offering customers a reusable cup instead of a disposable paper cup.
Throughout the trial, customers will be able to use the reusable cup whilst they are in the airport, and return to one of five ‘Cup Check-In’ points throughout the terminal. Reusable cups are then collected by Gatwick’s waste management team to be washed and sterilized and returned to Starbucks for use again. Customers are still able to choose to use a disposable paper cup, but will incur the 5 pence paper cup charge in effect across all Starbucks UK stores.
The scheme is part of Starbucks’ ongoing commitment to reducing paper cup waste, and according to the company, will save 7,000 disposable cups throughout the length of the trial. 2,000 reusable cups will be put into circulation throughout the terminal, with the aim of drastically reducing the number of paper cups used each day.
Jaz Rabadia MBE, UK senior manager of energy and sustainability at Starbucks, commented: “The purpose of working with Hubbub and Gatwick is to help create a new culture of reuse on the go by giving customers the option of a reusable cup instead of paper for free. We are optimistic that the “Cup Check-In” points around the airport will provide enough places for customers to return their cups on the way to their gate, but also recognize this might not for everyone. Our goal is to save 7,000 disposable cups over the course of the month to find out the best ways to drive reuse where it is typically harder to do so – such as airports”.
As we up the pace of our food-to-go insights programme
H2 2019 holds lots of excitement for our wider food-to-go programme. We’ll be launching our new UK food-to-go report at the start of the half, while at the end of the half, we’ll run our Food-to-go Conference, but in a new venue and with a new dimension to it. Namely, we’ll be holding it under the wider umbrella of IGD Live, a new event that brings the best of our channel and shopper marketing events together under one roof. Click here to book your tickets for November 6.