Central England Co-op trials Ubamarket app

Date : 03 December 2020

Rachel Sibson

Retail Analyst

Central England Co-op is trialling a scan and go app, created by Ubamarket, at its Spies Lane store in Halesowen. 

Scan, pay, go

The trial is part of the retailer’s efforts to make the shopping experience easier, quicker, and safer for shoppers. On entering the store, shoppers can download the app, scan items as they shop, and pay digitally without having to queue at a checkout.

The trial will continue until early 2021. It has the potential to be rolled out further across more of Central England Co-op’s 262 stores if it proves successful.

Will Broome, Ubamarket’s CEO, said: “This past year has been incredibly difficult for the retail sector and the launch of the Central England Co-op – Scan, Pay, Go app demonstrates a clear focus on the evolution of customer experience, convenience and safety in a rapidly changing retail landscape.”

Trial adds to range of convenient solutions

The launch of the scan and go app follows the retailer’s delivery trial with Snappy Shopper. Shoppers can order items using the Snappy Shopper app, with orders picked in-store by local colleagues. Orders are then delivered using an electronic vehicle.

Improving convenience within the in-store experience

Ubamarket has partnered with several convenience retailers to launch its app into stores across the UK. These include the Henderson Group, which operates SPAR UK’s Northern Ireland stores, as well as Budgens and Londis.

The Ubamarket app aims to enhance the shopping experience. Other features of the app available to retailers include enabling customers to build shopping lists and rearranging users' shopping lists upon entry to the store to reflect their layout and create the most convenient in-store route.

Looking for more insight?

Retail Analysis subscribers can see inside Central England Co-op’s Belper store to find out how the retailer is evolving its design at this community-focused store.