McColl’s updates on measures to meet Coronavirus (COVID-19) challenge

Patrick Mitchell-Fox
Senior Retail Analyst

Date : 24 March 2020

Major national convenience retailer, McColl’s has set out its approach to managing the rapidly evolving pandemic emergency, while ensuring its stores can stay open and meet essential needs of local communities.

Jonathan Miller, Chief Executive, McColl’s commented:

The health, safety and wellbeing of our colleagues and customers is of paramount importance to us and informs all that we do.  I would like to thank all of our colleagues who are working incredibly hard to keep the neighbourhood communities we serve supplied with the food, goods and services they need on a daily basis.  We urge our customers to buy only what they need and to help the elderly and vulnerable with their shopping needs if they are able to do so.’

Investigating ‘complementary’ lines of supply

The majority of its stores are now supplied on a wholesale basis by national supermarket operator, Morrisons.  However, with the elevated volume demands placed on this supply chain, McColl’s has been seeking to identify alternative sourcing channels to ensure it can meet the demands of its local shoppers; many of whom live within 400 metres of its stores.

Planning for the ongoing uncertainty of the pandemic emergency

While seeing a significant boost in sales, given the high degree of uncertainty arising from the pandemic, the group is taking proactive action to preserve cash, manage working capital, maximise liquidity, and phase capital expenditure appropriately.  It has also modelled a range of potential future downside scenarios, to ensure it has the financial and operational flexibility to meet these.

For further information on global industry responses to Coronavirus (COVID-19) see: