New insights

David Jones is on a drive to bring an improved premium food offering to Australian consumers. We visited two of its first stores in Melbourne in early 2020 to better understand the offer and what the potential is for David Jones to inject innovation into the Australian convenience sector.

We look at the strategic priorities for Co-op, the UK’s largest consumer co-operative. Its heritage as a responsible retailer increasingly resonates with more socially conscious shoppers. Building on these core values, it is focusing on implementing strategies that will set it up for long term success and fulfil its vision to be ‘the number one convenience retailer in the UK’.

Since the outbreak of COVID-19, convenience chains in Japan have struggled. However, Lawson’s minimart format, Seijo Ishii, continues to trade strongly. We review its latest performance, in-store category best practice and supplier opportunities.   

Featured insights

We look at the impact of Coronavirus (COVID-19) on our five global convenience trends we identified for 2020, with convenience channel forecasts and case studies from North America, Europe and Asia for inspiration.  

Drawing on the IGD Convenience Retailing Survey 2020 (supplemented with data from the Retail Data Partnership) we put the numbers on sector performance in the first half of the year and share our projections for the full-year out-turn plus the outlook to 2022.

We review Seven & i Holdings’ current performance, plus progress against key strategic objectives.

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7-Eleven in Taiwan has partnered with a restaurant and a hotel to offer freshly cooked meals at one of its stores.

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In response to more consumers staying at home, retailers in Japan are investing more in their online grocery offer. Convenience stores expanding into delivery In May 2020, Lawson expanded the scope of stores offering the Uber Eats food delivery service to include some stores in 10 prefectures across Japan. Lawson started offering the delivery service in August 2019, initially within Tokyo. ...
As Albert Heijn puts further efforts to spotlight its low prices and looks to attract new shoppers to its ecommerce operations, we round up news from the retailer. Albert Heijn tests delivery service for small households Albert Heijn is testing a new delivery service for small households with the launch of an app called AH Compact. The new delivery service is set to meet the needs of one an...
Mexican Coca Cola bottler FEMSA, which owns the OXXO convenience chain, recently announced the chain had seen a 24.1% decrease in store traffic during the early phases of the pandemic. This led to a decline in sales, which was accentuated by a reduction in the average customer ticket as well. For Q2, FEMSA reported an 8% decline in revenue for its proximity stores, with same-store-sales down...

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