Coronavirus (COVID-19):
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23 April 2020
US-based Target has provided a further update on its performance as it continues to respond to the Coronavirus (COVID-19) pandemic. Grocery comparable store sales up 20% For the first quarter to date, Target’s comparable store sales have increased by more than 7%. This reflects a slight decline in stores and more than 100% growth in digital channels. The retailer has seen comparable sales i...
23 April 2020
Announcing its first quarter results, which were ‘ stronger than [it] had anticipated ’ Danone underlined why it believed its long term One Planet. One Health. strategy remained ‘ so relevant, urgent and meaningful ’. Shift in consumption patterns affected operations Danone highlighted the several shifts its operations have had to deal with during the first quarter. Initially it said had se...
23 April 2020
Following the publication of its annual results in March , The John Lewis Partnership has released its annual report, including an update on trading performance amid COVID-19 conditions. Sales up 8% at Waitrose The retailer reports sales growth of 8% year-on-year since 26 January 2020. Private label sales are likely to have experienced a boost, with cleaning, store cupboard, home baking...
23 April 2020
Singapore's largest supermarket chain has launched FairPrice on Wheels, a new initiative which brings daily essentials closer to homes by vans parked near their homes. This is to support the elderly who are encouraged to stay at home and avoid crowded supermarkets as Singapore’s lockdown period is extended by another 4 weeks till 1 June. Vans packed with essential products The retailer used...
22 April 2020
Although stock piling has provided recent challenges for stores, the on-going effects of the pandemic will cause further issues for retailers and the supply chain in the foreseeable future. As we exit the panic buying stage and production becomes less stretched, it is time to start to optimise our ranges for short to medium term realities. There will be ongoing risks for the supply chain and r...
22 April 2020
Woolworths has doubled its capacity for online grocery deliveries in response to the Coronavirus (COVID-19) outbreak. Preparing for lasting increases to online sales An additional 5,000 third-party couriers will join Woolworths' 800 delivery trucks to deliver online orders to homes. This will enable the retailer to offer more delivery windows from the end of this week. A new temporary 7,000...
22 April 2020
We review Metro Inc.’s second quarter performance, including the impact of the coronavirus (Covid-19) pandemic on its results. Sales up $125m due to pandemic Metro’s sales increased by 7.8% to $4.0bn in Q2, with the last two weeks of the quarter impacted by the pandemic. Same-store food sales were up 9.7%, while pharmacy same-store sales increased 7.9%. Adjusted net earnings were up 17.9% t...
22 April 2020
Pret brings forward plans to launch retail coffee range According to the Financial Times, a Pret -branded coffee range could be on supermarket shelves by the end of April, after plans to launch at the end of the year were fast-tracked.  The change in plan demonstrates how Pret is quickly adapting its business in response to the impact of coronavirus. Last week, Pret re-opened ten London st...
21 April 2020
Mercado Libre is as Argentinian business that operates an online marketplace. It has operations in most countries in Latin America. Argentina has become the second market, after Mexico, in which it has launched the Supermercado Libre service. Founder and CEO Marcos Galperín, previously announced plans to launch the service in mid-2020 but has brought this forward due to unprecedented demand fo...
21 April 2020
We look at the actions some of the major online retailers and third-party logistic firms in Africa have undertaken in response to the Coronavirus (COVID-19) pandemic. South Africa: Pick n Pay’s new collect and delivery service Pick n Pay has added an online purchasing solution, Collect Direct, enabling shoppers to purchase their groceries via email: First, shoppers select their neares...
21 April 2020
We look at the commercial actions The Coca-Cola Company is taking in response to the coronavirus pandemic. Changing consumer spending patterns As part of its Q1 results announcement, the company withdrew its previous guidance for the full year. Coming into the quarter it was delivering sold volume growth of 3%, excluding China. However, as the pandemic spread globally, it experienced a sign...
21 April 2020
We look at the key ways in which Kroger is coping with the COVID-19 pandemic, whilst setting itself up for success as its impact diminishes. Supply chain efficiency Having a strong and agile supply chain has been a key factor for Kroger in being able to meet the rapidly changing needs of its shoppers. Although the initial surge in demand has slowed, it remains above normal levels and Kroger...
20 April 2020
We unpick Procter & Gamble’s (P&G) Q3 results to understand how it is planning to trade its way through the coronavirus pandemic and beyond, and highlight the lessons for other CPG suppliers. 1. Sales cycles are varying by geography P&G delivered a strong quarter, with sales up 6%. However, while it experienced strong consumer demand in North America and certain European markets, this was o...
20 April 2020
Smucker’s, a major CPG and pet food company in North America, has provided updated sales guidance for its fourth quarter. Forecasting 1% decline in net sales Having previously issued guidance pointing towards a decline of 3% in net sales, the company expects sales to be down only 1% for the full year to April 30. This is a major improvement in its performance during the final quarter of the...
20 April 2020
Dairy Farm’s 7-Eleven has so far donated 70,000 food meals to families in Hong Kong. Its ‘one heart support’ campaign partners with non-profit organisations, issuing meal vouchers to support those in need. How does it work? The public can donate one rice voucher at a price of HKD15 (US$1.9) and select the organisation to donate. 7-Eleven is working with five non-profit organisations registe...
20 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update Morrisons offers 10% discount to NHS staff: From Thursday, NHS staff will be entitled to a 10% discount when shopping at the retailer's stores. The scheme will last until July 12th when it will be reviewed. This latest initiative follows on from Morrisons...
20 April 2020
We look at how retailers across Spain are implementing measures to ensure everyone has access to products as they respond to the Coronavirus (COVID-19) pandemic. We will continue to update this article with the latest measures. Mercadona Mercadona has outlined how it will increase awareness and safety by communicating with shoppers, the group’s recommendations are:   No family or grou...
20 April 2020
On 13 April Grupo Éxito, the Colombian subsidiary of French retail group Casino, launched its “Compra y recoge” (buy and collect) initiative. Customers can make purchases either online or by telephone and arrange to collect their completed order in store free of charge. How does this different to regular click and collect? Éxito has offered click and collect for several years, but consideri...
20 April 2020
The UK’s Competition and Markets Authority (CMA) announced Amazon will provisionally be allowed to invest in food courier service Deliveroo, considering the impact of the Coronavirus (COVID-19) pandemic. US$575m funding round In May 2019, Amazon became the biggest investor in a US$575m investment round in Deliveroo, with the exact amount Amazon spent unknown. Deliveroo said the new investme...
20 April 2020
Seah Kian Peng, Group CEO of NTUC FairPrice, believes that the retail landscape will shift after the pandemic. The retailer has made more online delivery slots available due to a surge in demand but believes physical stores will be mainstay after the crisis. Online demand reaching new levels The surge in online demand has prompted FairPrice to invest heavily in the last two months. It upgra...