Coronavirus (COVID-19):
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29 April 2020
The coronavirus outbreak has changed Asian consumers’ habits, especially in Hong Kong and China. A trend that can be seen across markets Survey research shows a high share of consumers claimed they prefer to eat at home more often now than they did in the pre-COVID period. The trend can be seen in several Asian markets, but is much more pronounced in China and Hong Kong: China : 86% ...
29 April 2020
Two more leading UK food-to-go chains have announced plans to reopen stores, following recent openings by Pret, KFC, Burger King and Costa Coffee.  Find out why it’s so good to see food-to-go operators reopening stores here Greggs: a phased approach The UK food-to-go and bakery chain has announced plans for a phased reopening with all 2,050 stores aiming to be serving customers by 1 J...
29 April 2020
In this article we round up the latest initiatives from Aldi and Lidl UK to address the challenges created by the Coronavirus (COVID-19) outbreak. Aldi Aldi has introduced a voucher scheme to make it easier for volunteers to buy food on behalf of the vulnerable and those self-isolating. The vouchers are available to buy on a new Aldi voucher website  vouchers.aldi.co.uk . Once purchased,...
28 April 2020
FamilyMart in Thailand has introduced two new models in order to expand its channels with an aim to improve accessibility. FamilyMart Corner is a colourful food and drinks container mart while automatic vending machines installed outside selected stores will offer convenience to consumers on the go.  Container style vending machines Source: Central Food Retail Gro...
28 April 2020
We look at how PepsiCo is responding to the current trading environment, its four identified phases of the pandemic and how it’s moving forward. 1. Strong and accelerating momentum in first quarter The company’s net revenue grew 7.7% in the first quarter as it benefited from shoppers stocking up. However, its internal analysis highlighted underlying strong growth (ex-COVID-19), with organic...
28 April 2020
Grocery market growth slowed from the exceptional rate of 20.6% in March to 5.5% over the last four weeks, according to new Kantar data. In this article, we explore the performance of key retailers as life under lockdown becomes the new normal for British shoppers. Out of home consumption reverts to the home Take home grocery sales grew 9.1% in the 12 weeks to April 19th. There was a lack o...
28 April 2020
M&S is launching a six-week campaign to support British farmers. Committing to British farmers The campaign includes documenting and interviewing farmers by ‘farmer cam’ to shed light on what goes behind the scenes and further showcase British products across its stores. This is part of a wider push to reassert its commitment to sourcing from nearly 10,000 British farmers. Stuart Ma...
28 April 2020
Ecommerce specialist, Jumia, has implemented several initiatives to help the community during the Coronavirus (COVID-19) pandemic. Nigeria: donating masks Jumia will donate certified face masks to Health Ministries in Kenya, Ivory Coast, Morocco, Nigeria, and Uganda. Using its access to a supply network outside of Africa, the retailer is coordinating and distributing face masks across healt...
28 April 2020
We look at how retailers across the Middle East are dealing with the Coronavirus (COVID-19) pandemic, implementing social distancing measures, launching contactless payment and more. United Arab Emirates: ensuring social distancing in-store To manage COVID-19, the UAE has implemented the following measures: Closed all commercial centres and shopping malls along with fish, meat and veg...
28 April 2020
In response to COVID-19, Rappi has partnered with Colombian technology business KiwiBot to trial using robots for last mile food deliveries. The aim is to fulfil safe food deliveries, which reduce face-to-face contact and, therefore, prevent spreading the virus further. To protect customers’ safety, the robots are thoroughly disinfected before and after each delivery. “We believe that by pa...
27 April 2020
France-based Casino said first quarter sales rose 7.9% in organic terms, while it enjoyed same-store sales growth of 6.4% across its three divisions: France Retail, Cdiscount and Latam Retail. Total net sales fell by 0.8%, to €8.3 bn, due to the store disposals and closures it undertook in 2019. The retailer, as part of its Q4 results announcement, had already removed guidance for its 2020 full f...
27 April 2020
We look at how three different food businesses have developed new income streams in response to the coronavirus(COVID-19) pandemic. The wholesaler: Sysco Sysco, one of the leading wholesale suppliers to foodservice operators and restaurants in Canada, has launched a new direct-to-consumer business, [email protected] Customers using the service can order bulk groceries for home delivery or pick-up...
27 April 2020
In this article we look at what UK variety discounters are doing to address the challenges created by the Coronavirus (COVID-19) outbreak. Temporary store closures B&M will be closing 49 stores as a response to the current trading conditions. The retailer has not announced what stores these will be, but has said it is likely they will be small format stores Poundland will be closing 1...
27 April 2020
As part of its first quarter results, Nestlé discussed the impact the coronavirus pandemic had had on all parts of its operations and how it had performed in China towards the end of the quarter as the country exited the worst effects of its lockdown. 1. China exiting the quarter ‘gradually’ Given China was loosening its lockdown towards the end of the quarter, Nestlé discussed what it was ...
27 April 2020
Following Unilever’s first quarter results we look at five key takeaways from the announcement and the impact that the coronavirus has had on its operations. 1. Change has required new ‘Agile markets organisation’ As a reaction to the pandemic Unilever said it had established a new structure to manage the organisation through its response to coronavirus. The five workstreams were built arou...
27 April 2020
Walmart has partnered with Nextdoor to make it easier for neighbours in the US to help one another during the COVID-19 pandemic. ‘Neighbours Helping Neighbours’ programme Nextdoor is a neighbourhood hub for trusted connections and the exchange of helpful information, goods and services. Through this programme, Nextdoor members can request assistance, or offer to help someone in their commun...
26 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update: Tesco opens first NHS Nightingale hospital stores:  Tesco has opened stores at the NHS Nightingale hospital, at London's ExCeL centre and the National Exhibition Centre in Birmingham. Open 24 hours a day and staffed by colleagues from nearby stores, they ...
24 April 2020
We summarise the latest news from France as the country deals with the effects of the coronavirus pandemic. All non-essential stores to reopen on 11 May Bruno Le Maire, France’s economy minister, announced on 23 April the plan is for all non-essential stores to be able to reopen at the end of the lockdown measures, on 11 May. However, this date could change from one region to another, as so...
24 April 2020
We look at the actions The Hershey Company is taking as it responds to the Coronavirus (COVID-19) pandemic, beyond its initial crisis response. Top line results The company saw consolidated net sales growth of 1.0% in the first quarter, in line with expectations and benefitting from a modest impact from the pandemic. In North America, net sales increased 2.1% for the quarter to March 29. Ho...
23 April 2020
With the surge in demand for toilet tissue being one of the early features of the coronavirus (COVID-19) pandemic, we look at how Kimberly-Clark is adjusting to the trading environment. Q1 sales up 8% First quarter sales and volumes increased 8% driven by consumers stocking-up related to the pandemic. This impacted all business segments across all major geographies, although the strongest s...