Coronavirus (COVID-19):
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20 October 2020
Albertsons, the third-largest food retailer in the US, has rolled-out a new contactless payment tool across its store network. Contactless payment Albertsons Pay has been launched within the retailer’s just for U loyalty app. It provides shoppers with a safe, secure and contactless way for shoppers to pay in-store. They can also apply discounts and earn rewards within the app. It has been r...
20 October 2020
Nisa, the wholesale subsidiary of the Co-op Group, is the latest symbol group operator to add a further variant to its portfolio of store packages available to independent retailers.  Launched at the virtual Nisa 2020 Expo, Nisa Express will sit alongside the established Nisa Local fascia to offer a package targeted to smaller stores that have historically been considered below the qualifying siz...
20 October 2020
In the past 12 weeks to 4th October grocery market growth slowed to 11.9%, according to Kantar. However, in the last four weeks it once again increased, to 12.2%. This shows the impact on the market as shoppers once again prepare to spend more time at home due to increased restrictions. We look at these results in more detail. Growth driven by Dublin Dublin saw the strongest regional growth...
20 October 2020
Last week, Alibaba Group President Michael Evans joined NRF President and CEO Matthew Shay to discuss Alibaba’s response to COVID-19, and how the pandemic has altered the retail landscape in both the short term and long term. We share some of the key highlights. What has been the journey for Alibaba and its merchants since Feb 2020? Alibaba has been adjusting the business to respond to the ...
20 October 2020
Asda has today opened a flagship sustainability trial store together with a new plastics reduction strategy that includes a pledge that customers will not pay more for greener options. The store at Middleton, Leeds, was due to open earlier this year but was delayed by the Covid crisis. It will function a Test and learn facility or sustainability, similar to its Stevenage technology store where ...
20 October 2020
We take a look a detailed look at the updated Waitrose and John Lewis strategy plan.  Recover profits and accelerate change JLP is targeting reaching £200m profit by year two and £400m by year five. The plan is split into two time phases; Years 1-2: recover profit and lay foundations for growth Years 3-5: accelerate change, reshape and grow The Partnership is investing £1bn in...
20 October 2020
Ocado announced the acquisition of a minority stake in robotics startup Myrmex, and is due to take a seat on its board. Materials handling robotics Fremont, California-based Myrmex is a materials handling robotics start-up with a unique offering including autonomous mobile robots and intelligent asset handling systems. The startup’s set of solutions notably enables click-and-collect deliver...
20 October 2020
As it looks to standout in local markets and develop its offer to meet shoppers’ health-focused needs, Ahold Delhaize’s operations in Belgium and US have launched new initiatives to help encourage shoppers to live healthier and more sustainable lives. Ahold Delhaize US aims to boost sales of healthier products… As part of an initiative in conjunction with the Partnership for a Healthier Ame...
19 October 2020
Albertsons is piloting pickup lockers at selected Jewel-Osco stores in Chicago and Safeway stores in the San Francisco Bay area. Focus on contactless solutions The introduction of the lockers comes as retailers increasingly focus on providing customers with contactless solutions for ecommerce and other services. They will complement its existing fulfilment models which include store pickup,...
19 October 2020
Robinsons Retail Holdings Inc. (RRHI) has acquired 100% ownership of Rose Pharmacy, a subsidiary of Dairy Farm. Another strategic agreement between Robinsons and Dairy Farm In a statement on Friday 16 th October, RRHI said it acquired Rose Pharmacy through its subsidiary South Star Drug Inc. from Mulgrave Corporation B.V., subsidiary of Dairy Farm. The value and other details of the acquis...
19 October 2020
Wholesaler Bestway, the owner of the Bargain Booze and Wine Rack franchise formats, is understood to be trialing two new variant store formats as a means of extending the demographic reach of its off licence offer for independent retailers. The new banners: BB’s and Tippl BB’s is seen as a variant on the established Bargain Booze format, which, while referencing its link to Bargain Booze di...
19 October 2020
As the COVID-19 pandemic continues to severely reduce footfall in city centres, London-centric food-to-go operators announce more store closures and redundancies. Pret closing six more London stores UK food-to-go specialist Pret has announced that it will be making a further 400 staff redundant and closing six more London stores as the impact of the coronavirus continues to take its toll on...
19 October 2020
7-Eleven in Hong Kong, operated by Dairy Farm, has added two vegan ready-to-eat meals at its stores. New options for shoppers The plant-based meals are produced by OmniEats, part of the  OmniFoods brand portfolio founded by David Yeung. Available to customers at 7-Eleven are two flavours, Spicy Thai Basil OmniPork Rice and Thai OmniPork Stir-Fried Noodles. Last week, the company’s newly la...
19 October 2020
Walgreens has announced it is ending its Balance Rewards program and launching a new loyalty program, myWalgreens. ‘Save money, stay healthy and save time’ The partnerships with Adobe and Microsoft has led to more personalised shopping experience and as part of the next phase of driving a more customer-centric approach, Walgreens has announced the launch of its new loyalty program, myWalg...
19 October 2020
Alibaba is investing approximately US$3.6bn to double its stake in Sun Art to 72%, taking control of the largest retailer in China. Alibaba is purchasing the stake from Auchan, which on completion of the sale will see it exit the Chinese market. Alibaba strengthening bricks-and-mortar presence Auchan has accepted Alibaba’s offer to acquire its remaining c.36% stake in Sun Art. Alibaba acqui...
19 October 2020
Walgreens Boots Alliance FY20 results highlighted resilient performance from its USA pharmacy and retail division while its International division’s performance impacted by weak store sales at Boots UK.   Performance on the divisions Walgreens Boots Alliance reported revenue growth of 2% to US$139.5bn (2019: US$136.87bn) and a decrease in operating profit by 73.7% to US$1.3bn (2019: US$5bn)...
19 October 2020
HAO Mart Eccellente’s latest Westgate store includes popular food and beverage outlets on its premise. Source: HaoMart   Live seafood The range of live seafood has increased in this store: oysters, crab, lobsters and groupers are available. The seafood and meat counters are run by Aw’s market, a meat specialist which had been partnering HAO mart acr...
16 October 2020
We look at how Walmart has evolved its plans for Black Friday this year, with a focus on providing customers with a safer and more convenient shopping experience. A COVID-19 holiday season Due to the COVID-19 pandemic, Walmart is planning for a different holiday shopping experience this year. Last month, it announced that its stores would be closed on Thanksgiving Day, a day which the retai...
16 October 2020
Mexican business FEMSA Comercio, which controls the Coca-Cola bottler FEMSA and operates the OXXO convenience store chain, has reached an agreement to acquire OK Market, OXXO’s direct competitor in Chile. OK Market is a convenience banner owned by SMU, Chile’s largest retailer by store numbers and third largest by revenue. After more than a year of negotiations FEMSA has reached a binding ag...
16 October 2020
7-Eleven and Marks & Spencer have partnered Deliveroo to offer customers on-demand grocery delivery in Hong Kong. Over 1,000 grocery products added to Deliveroo Shoppers in Hong Kong will shortly have access to 1,000 (c.200 from 7-Eleven and c.800 M&S) additional grocery products on Deliveroo. The service provider has over 7,000 riders in Hong Kong and can deliver items in as fast as 30 min...