Coronavirus (COVID-19):
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30 July 2020
Dairy Farm has released its H1 results for the six months ended 30 June. Consolidated sales including 100% of associates and joint venture increased 6% to US$14,547m, but subsidiary sales fell 9% to US$5,240m. Overall performance mixed Sales by the Group’s subsidiaries fell mainly due to the annualised impact of the stores closures in 2019 under the Group’s space optimisation plan in Southe...
30 July 2020
In reporting full-year results, Procter & Gamble (P&G) saw ecommerce sales increase 40% to over $7bn, representing over 10% of the company’s sales. Ecommerce sales up 50% in second half P&G was one of the early investors in the ecommerce channel, focused on creating dedicated teams, products and strategies to grow its business significantly. Spurred on by the COVID-19 pandemic, it saw a sig...
30 July 2020
We round up new developments as retailers in the UAE offer new delivery app services, Choithrams opens a new store in Dubai and Lulu continues to expand in Saudi Arabia. New delivery apps to drive profitability for food and beverage suppliers During the coronavirus (COVID-19) pandemic, many consumers in the UAE have turned to ordering food through Deliveroo, Talabat, Uber Eats and Zomato. T...
30 July 2020
We round up new initiatives from Pick n Pay, Makro and Delivast, a new delivery start-up. Pick n Pay adds automated personalised discounts… Pick n Pay has added new personalised discounts to its Smart Shoppers loyalty programme. Since 14 July 2020, loyal shoppers receive biweekly discounts tailored to their shopping preferences, which are automatically downloaded to their accounts. The s...
29 July 2020
We look at why Mondelez is undertaking a significant SKU rationalisation exercise, simplifying its portfolio. Building on COVID-19 actions SKU rationalisation has been a key theme of the COVID-19 pandemic for suppliers and retailers. Most major suppliers simplified their offers temporarily to ensure the supply of key items and drive supply chain efficiencies during the initial surge in dema...
29 July 2020
McDonalds announced results for the second quarter 2020 ended 30 June 2020, the period when global COVID-19 restrictions had most impact on store trading. Summary As of 30 June 2020, nearly all McDonald’s restaurants around the world were open to serve customers Total revenue fell from US$5,409.8m in 2019 to US$3,761m in 2020 Systemwide sales decreased 24% Operating income decli...
28 July 2020
We highlight five consumer behaviour trends shaping Reckitt Benckiser’s strategic outlook and its investment plans. Unprecedented demand With a product portfolio centred on hygiene, health and nutrition, Reckitt Benckiser has been able to tap into significant growth opportunities shaped by the COVID-19 pandemic. The company has seen unprecedented demand for several of its products, making i...
28 July 2020
Majid Al Futtaim (MAF), which operates the Carrefour brand in the Middle East and Africa, has opened a new fulfilment centre in Dubai, outlined expansion plans and announced a new collaboration in Georgia. Largest online fulfilment centre opened in Dubai MAF has opened the largest Carrefour fulfilment centre in the Al Garhoud area of Dubai. The centre aims to help it meet the increased dema...
24 July 2020
We look at how The Hershey Company is planning for Halloween, a major event for suppliers and retailers in the second half, and its expectations for the season. Tapping into consumer creativity Halloween is the company’s largest season, representing 10 % of its annual sales. Given the impact of COVID-19, this year it expects the event to be different. Halloween is expected to start earlier,...
24 July 2020
Following Unilever’s Q2 / H1 results announcement we look at five areas it highlighted and the learnings others can take from the global business. 1. Online shift seen globally and across operating models Much discussed as a driver of online’s expansion, the pandemic has led to fast paced growth globally. Unilever discussed how it was seeing the channel advance in several of its key markets...
23 July 2020
Pre-COVID, food-to-go was the hero of the food and drink market - growing at twice the rate of the grocery retail with high levels of dynamism and innovative thinking from retailers and specialist operators. However, as lockdown restrictions rolled out across country after country, consumers’ daily routines changed overnight.  Coffee shops and takeaways in cities, transport hubs and shop...
23 July 2020
Woolworths in Australia is testing a new app that will allow customers to reduce the amount of time they need to queue at their supermarkets. See real time queue info and book a slot via your phone The app, known as Q Tracker, uses tech that was originally designed for smart car parks. It allows users to both see predictive information on the wait time of a queue at a store, as well as allo...
23 July 2020
In this article we look at Iceland's positive sales growth in FY19 and the impact of COVID-19 on the frozen food category as a whole. Iceland FY19: strong sales growth alongside fall in profit Frozen food specialist Iceland has released its FY19 results for the 52 week period to 27th March 2020. They reveal positive revenue growth, however a reduction in profits. Sales +5.6% to £3,1...
21 July 2020
We look at how The Coca-Cola Company continues to adjust to the COVID-19 trading environment and how it expects to emerge as a stronger business. Sequential improvement in the quarter The main impact on the business continues to be the shift from out-of-home to at-home consumption. Net revenue declined 28%, driven mostly by the out-of-home challenge, however, it saw sequential improvement i...
21 July 2020
Nurses in selected Superdrug branches will offer the antibody test for coronavirus. Launching in 30 stores The service will first be offered in 30 stores, with a further 12 to follow in coming weeks. Blood will be taken by a nurse, which means further roll-out will be limited to stores which include a health clinic. Samples are sent off to the lab for analysis, with customers receivin...
20 July 2020
Both retailers add new options including recipe kits to their home delivery food box propositions as they seek to serve a broader range of occasions. Morrisons: flexibility and family focus Since launching its essentials food box at the start of the lockdown, Morrisons has continued to add innovative new options to range. While seasonal variations such as the Ramadan box and VE Day celebrat...
20 July 2020
The retailer has started consultations with colleagues in a variety of field and central operations roles, as well as property and store management, as it seeks to speed up its transformation plan. Decision follows different ways of working during the pandemic M&S states its ambition to make three years' progress against its transformation plan in just one year. This involves more flexible ...
19 July 2020
We look at how retailers are adapting to the easing of lockdown restrictions in Canada, in-store and through their ecommerce platforms. Most provinces are making solid progress through the different phases of their re-start plans. We look at how retailers in BC are adapting, with the province recently moving into phase three of its four-phase re-start plan. Phased re-start plan As one of Ca...
17 July 2020
A.S. Watson is introducing Watsons GO contactless payment system in Watsons stores in Hong Kong and Singapore. Digital initiatives accelerated by COVID-19 Watsons GO was recently launched in Hong Kong, allowing customers to scan the bar code of a product with the Watsons mobile app and pay for it directly through Alipay HK. Watsons GO payment system was originally scheduled for release at t...
16 July 2020
As coronavirus cases spike in the US, several major US retailers will require shoppers to wear face masks. We look at what this means in terms of the intensity of the coronavirus pandemic in the the country. Bringing consistency across their operations Following Walmart's annoncement earlier in the week, several other US retailers have announced face mask mandates, including Kroger and Albe...