Coronavirus (COVID-19):
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07 July 2020
Irish retailer Dunnes has begun trialling an online service from one of its stores, as a response to shoppers increased demand for delivery. Order via website or app Shoppers can now order online delivery from Dunnes Cornelscourt store in Dublin. They can choose from over 230 products, with a minimum order of €20 and a delivery fee of €3. Source: Google Play ...
30 June 2020
In the 12 weeks to 14th June 2020 take-home grocery sales in the Republic of Ireland grew 24.7%, according to Kantar. We explore the growth in more detail and look at key retailers' performance. Convenience and online drive growth The 12 weeks up to 14th June encompass the entire lockdown period. The additional spend equates to €628.7m (£573.7m). Similarly to the UK, shopping patterns in...
11 June 2020
The group delivered 16.5% revenue growth to £3.8bn in its latest annual results. However, it anticipates slower store openings and ongoing impact of social distancing in the year ahead. Results in brief (52 weeks to 28th March 2020) B&M: Revenue +12.6%. LFL +3.3% (Q4 +6.6%) Heron: Revenue +10.1%. Positive LFL growth Babou: £154m revenue COVID-19 disruption slowing store openi...
04 June 2020
In its latest annual report M&S shares further thinking on coronavirus, its impact on the business including sharpening focus on priorities. M&S Chairman Archie Norman hails 2020/21 as a "lost year" In terms of results, Norman highlights the challenges of depressed demand and trading limitations amid social distancing, forecast to hit its clothing and home business much more severely than i...
01 June 2020
Lidl Spain has announced a collaboration with Spanish designer, Agatha Ruiz de la Prada, to produce hygienic face masks in Spain. The partnership supports the Spanish textiles and fashion industry while contributing to a charity helping vulnerable families affected by COVID-19. Supporting Spain’s economy Lidl Spain has partnered with Agatha Ruiz de la Prada to offer three different designer...
01 June 2020
Carrefour Spain revealed expansion plans for its Carrefour Express banner. Meanwhile, Amazon has extended its collaboration with DIA to expand its Prime service to more regions. Finally, Auchan highlighted the knowledge gained during the coronavirus (COVID-19) pandemic. Carrefour Express continues expansion Carrefour announced the expansion of its Carrefour Express banner. It will focus on ...
29 May 2020
B&M has released an unscheduled trading update for the 13 weeks ending 28th March (Q4) and the first eight weeks of the 2020/21 financial year to 23rd May 2020. The retailer saw strong like-for-like sales growth across this period, according to Retail Gazette. Performance driven by grocery, gardening and DIY +6.6% B&M UK like-for-like sales in Q4 +22.7% B&M UK like-for-like sales in t...
27 May 2020
Italy-based Esselunga has announced plans to expand its La Esse proximity format. Separately, it has introduced strategies to support suppliers and shoppers affected by the coronavirus (COVID-19) pandemic.   Expanding La Esse stores Esselunga revealed it intends to expand its La Esse banner after launching the first proximity store in November 2019. The retailer plans to open its La Esse ba...
21 May 2020
As the food retail sector gravitates to a more normalised trading environment, we look at the issues which are top of mind for CPG suppliers. Key workstreams Over the last few weeks, several global suppliers have provided trading updates outlining their performance through the initial phase of the pandemic and their current areas of focus. While these are not all being worked on by every co...
21 May 2020
In response to the Coronavirus (COVID-19) pandemic, convenience operators are implementing measures to ensure everyone has access to the food and consumer goods products they need. We will continue to update this article as the latest initiatives are announced. Latest from UK Co-op is rapidly accelerating its online expansion to more than double the number of stores planned. Find out mor...
21 May 2020
Coop Italia has announced an increase in sales and has introduced new social distancing measures. Separately, DESPAR Italy has launched an education programme aimed at supporting a healthy lifestyle for children. Furthermore, it also revealed a turnover of €3.6 bn in 2019.  Coop Italia reveals increased sales during coronavirus period Driven by additional spending because of the coronavirus...
19 May 2020
Following closure in April due to a court ruling, Amazon is reopening its warehouses in the country after reaching an agreement with workers’ unions. Reopening of six warehouses In April, Amazon closed its six warehouses in France following a court order to ensure safety measures to protect workers against coronavirus (COVID-19). The retailer will now reopen its warehouses this week after r...
14 May 2020
Morrisons has launched a new system to make top-up shopping more practical for basket shoppers. Separate lane for basket shoppers Stores will now have a separate lane for basket shoppers so that they will no longer need to share the same queue as shoppers using trolleys. Three Speedy Shopping customers will be invited in for every trolley shopper. Clear signage and marshalls will help custo...
13 May 2020
In an excusive interview with IGD, Sainsbury's Commercial Director Paul Mills-Hicks discusses how shopper behaviour has changed since the onset of the COVID-19 crisis and the outlook for the rest of 2020.  Below we highlight some of his key points. Preparing for post lockdown Mills-Hicks' “biggest worry” is whether customers will be as relaxed and accommodating if many lines are still not b...
13 May 2020
Amazon has expanded its Prime Now grocery delivery service through partnerships with Morrisons in the UK and DIA in Spain. Available across London and major UK cities Morrisons and Amazon announced they are expanding the Prime Now same-day delivery service for Prime members across London and more cities throughout the UK in response to the coronavirus (COVID-19) pandemic. By the end of M...
12 May 2020
Asda has launched a new food box service targeted at vulnerable and shielded customers using the StarStock online platform. £30 food box for vulnerable shoppers Available through foodboxes.asda.com , Asda's new 'cupboard filler' food box typically contains 31 ambient lines that have been in high demand since the outbreak of the pandemic. Priced at £30 including delivery, the box includes ...
11 May 2020
Carrefour Spain has extended its collaboration with Glovo, the partnership has increased the service to nine extra cities. Separately, the retailer has developed its online channel to improve functionality and efficiency. Expanding its alliance with Glovo Carrefour Spain has expanded its alliance with Glovo to offer shoppers home delivery from Carrefour Express stores. Originally the partne...
11 May 2020
Variety discounter Home Bargains has expanded its online food box offering, with four options now available to shoppers. Catering to different missions The retailer has added a personal care, baking and confectionery box to its online offering. Source: Home Bargains   Essentials Food Box The retailer launched its essentials food box in late Ap...
11 May 2020
Market update: Grocery sales growth slows to 5.5% in April:  New data from Kantar  reveals a slowdown in grocery market growth from 20.6% in March to 5.5% over the four weeks to April 19th as consumers settle into life under lockdown   Multiples update:   Tesco acts to meet soaring potato demand: Tesco has agreed to take excess stock from potato supplier Branston that ...
06 May 2020
Announcing its first quarter results, Coca-Cola European Partners discussed the challenges its country operations were facing given the shifts in demand. 1. Challenging to predict demand The company noted while the switch to more at home occasions had supported sales, the trading had been ‘ volatile ’. CCEP noted that while volumes had benefited from household stocking initially, this had f...
06 May 2020
Ocado has announced its trading update for Q2 and business response to coronavirus (COVID-19). In Q2, retail revenue was up 40.4% year-on-year (YoY), compared to 10.3% YoY growth in Q1. Impacts of COVID-19 Following significantly increased demand at the start of the outbreak, Ocado announced the number of items per basket appears to have passed its peak, whilst remaining high. The share of ...
06 May 2020
In this regularly updated article, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in Ireland: Aldi Aldi Ireland will be returning to normal opening hours from Thursday 7th May. Stores will once again be open 9am to 10pm on Monday to Friday and 9am to 9pm on Saturday and Sunday Rolling out new social distancing measures, including posters in-store and clear ma...
05 May 2020
Spain-based DIA has introduced an initiative to support food and safety in 2020. Separately, the group offers other initiatives to help different segments of the community facing up to the effects of the coronavirus pandemic. Social support initiatives DIA has launched a social support programme called DIA Contribuye 2020. The retailer has invested €1m to support vulnerable groups during th...
03 May 2020
In this regularly updated article, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Market update: Grocery sales growth slows to 5.5% in April:  New data from Kantar  reveals a slowdown in grocery market growth from 20.6% in March to 5.5% over the four weeks to April 19th as consumers settle into life under lockdown. Multiples update: Sain...
01 May 2020
As it reported like-for-like sales growth of 13.3% in its first quarter, Reckitt Benckiser underlined the challenges the business faces in terms of demand planning and understanding whether the buying habits it has seen will continue in the short term. Unclear whether buying will be maintained in rest of 2020 Although the company was able to report strong sales growth across most geographie...
30 April 2020
Tesco Ireland confirmed the expansion of its Click and Collect service to 10 locations across different counties, amid the Coronavirus (COVID-19) pandemic. Five new locations + expanded slots at five existing locations The brand new collection points are Bailieborough in Cavan, Ballincollig in Cork, Galway Shopping Centre, Headford Road and Ballinasloe in Galway, Clonmel and Nenagh in Tippe...
30 April 2020
Sainsbury's has announced that profits could be hit by £500m in the year ahead as it takes on costs from the COVID-19 crisis. However the group's ability to weather the storm is strengthened by encouraging full year results for 2019, including seen steady improvements in grocery sales since last year's strategy update.   COVID-19 impact update Sainsbury's base case modelling assumes loc...
30 April 2020
We look at how retailers in Portugal are implementing measures to ensure everyone has access to products, as they respond to the coronavirus pandemic. Continente Sonae MC-owned Continente has announced it continues to support shoppers by improving its contingency plan. The group has improved its response capacity in all grocery stores and is increasing communication between all stakeholders...
29 April 2020
In this article we round up the latest initiatives from Aldi and Lidl UK to address the challenges created by the Coronavirus (COVID-19) outbreak. Aldi Aldi has introduced a voucher scheme to make it easier for volunteers to buy food on behalf of the vulnerable and those self-isolating. The vouchers are available to buy on a new Aldi voucher website  vouchers.aldi.co.uk . Once purchased,...
28 April 2020
Grocery market growth slowed from the exceptional rate of 20.6% in March to 5.5% over the last four weeks, according to new Kantar data. In this article, we explore the performance of key retailers as life under lockdown becomes the new normal for British shoppers. Out of home consumption reverts to the home Take home grocery sales grew 9.1% in the 12 weeks to April 19th. There was a lack o...
27 April 2020
France-based Casino said first quarter sales rose 7.9% in organic terms, while it enjoyed same-store sales growth of 6.4% across its three divisions: France Retail, Cdiscount and Latam Retail. Total net sales fell by 0.8%, to €8.3 bn, due to the store disposals and closures it undertook in 2019. The retailer, as part of its Q4 results announcement, had already removed guidance for its 2020 full f...
27 April 2020
In this article we look at what UK variety discounters are doing to address the challenges created by the Coronavirus (COVID-19) outbreak. Temporary store closures B&M will be closing 49 stores as a response to the current trading conditions. The retailer has not announced what stores these will be, but has said it is likely they will be small format stores Poundland will be closing 1...
27 April 2020
As part of its first quarter results, Nestlé discussed the impact the coronavirus pandemic had had on all parts of its operations and how it had performed in China towards the end of the quarter as the country exited the worst effects of its lockdown. 1. China exiting the quarter ‘gradually’ Given China was loosening its lockdown towards the end of the quarter, Nestlé discussed what it was ...
27 April 2020
Following Unilever’s first quarter results we look at five key takeaways from the announcement and the impact that the coronavirus has had on its operations. 1. Change has required new ‘Agile markets organisation’ As a reaction to the pandemic Unilever said it had established a new structure to manage the organisation through its response to coronavirus. The five workstreams were built arou...
26 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update: Tesco opens first NHS Nightingale hospital stores:  Tesco has opened stores at the NHS Nightingale hospital, at London's ExCeL centre and the National Exhibition Centre in Birmingham. Open 24 hours a day and staffed by colleagues from nearby stores, they ...
24 April 2020
We summarise the latest news from France as the country deals with the effects of the coronavirus pandemic. All non-essential stores to reopen on 11 May Bruno Le Maire, France’s economy minister, announced on 23 April the plan is for all non-essential stores to be able to reopen at the end of the lockdown measures, on 11 May. However, this date could change from one region to another, as so...
23 April 2020
Announcing its first quarter results, which were ‘ stronger than [it] had anticipated ’ Danone underlined why it believed its long term One Planet. One Health. strategy remained ‘ so relevant, urgent and meaningful ’. Shift in consumption patterns affected operations Danone highlighted the several shifts its operations have had to deal with during the first quarter. Initially it said had se...
20 April 2020
We unpick Procter & Gamble’s (P&G) Q3 results to understand how it is planning to trade its way through the coronavirus pandemic and beyond, and highlight the lessons for other CPG suppliers. 1. Sales cycles are varying by geography P&G delivered a strong quarter, with sales up 6%. However, while it experienced strong consumer demand in North America and certain European markets, this was o...
20 April 2020
We look at how retailers across Spain are implementing measures to ensure everyone has access to products as they respond to the Coronavirus (COVID-19) pandemic. We will continue to update this article with the latest measures. Mercadona Mercadona has outlined how it will increase awareness and safety by communicating with shoppers, the group’s recommendations are:   No family or grou...
20 April 2020
The UK’s Competition and Markets Authority (CMA) announced Amazon will provisionally be allowed to invest in food courier service Deliveroo, considering the impact of the Coronavirus (COVID-19) pandemic. US$575m funding round In May 2019, Amazon became the biggest investor in a US$575m investment round in Deliveroo, with the exact amount Amazon spent unknown. Deliveroo said the new investme...
17 April 2020
On 23 March, we reported that all the UK’s largest food-to-go operators had closed their doors after the government announced restrictions to prevent the spread of coronavirus (COVID-19) and measures to support businesses during this time. Nearly four weeks later, the news that three of the UK’s most popular chains were re-opening selected stores will have delighted many of their fans (a...
16 April 2020
Waitrose has unveiled a range of measures to help it support its most vulnerable suppliers during the Coronavirus (COVID-19) pandemic. £200,000 from the Waitrose Foundation Global Fund Some of the measures put in place include a £200,000 purse from the Waitrose Foundation Global fund, which will support its overseas farming communities. The purse is due to be used to convey advice on social...
16 April 2020
We look at what Iceland Foods is doing to meet the evolving challenges of the Coronavirus (COVID-19) pandemic. Increasing home delivery capacity Iceland will be increasing its online capacity 250% according to The Grocer; The retailer will be adding its The Food Warehouse branches to its online service Iceland began adding the larger banner’s stores to its online service last year,...
16 April 2020
Aldi UK is launching an online delivery service to help vulnerable shoppers. Essentials food parcels The new service will be launched on Friday 17th April. Aldi will be offering food parcels that cost £24.99 (US$31.34), including delivery. They will be limited to one per shopper. The parcels will contain 22 essential products including tea, pasta and antibacterial handwash. The majority ...
16 April 2020
The latest release from the British Retail Consortium Retail Sales Monitor (BRC-RSM), shows that UK retail sales fell by 4.3% in March, the largest monthly drop in the history of the measure. While sales in supermarkets saw an exceptional peak in the month, large elements of non-food sales fell away sharply, even before the general shutdown announced on 23 March. Then thereafter many non-food sec...
16 April 2020
Amazon is set to temporarily suspend all non-essential deliveries in the country, as reported by Reuters. Closure of six warehouses The retailer will close its six warehouses in France until at least 20 April, following a court order to limit deliveries to essential products, including food and medical supplies. According to the report, Amazon will use a state partial-unemployment scheme...
16 April 2020
The German Trade Association has laid out a plan for a gradual return to normality, as the Coronavirus (COVID-19) pandemic continues. 1. Non-discriminatory guidelines The majority of shops remain closed across Germany but as this is reversed in the future, clear and consistent regulations are necessary to avoid legal uncertainty, unfair competition or collective uncertainty. Decisions shoul...
16 April 2020
We bring you the latest news on how retailers and suppliers are coping with the challenges of COVID-19 in Germany. We will continue to update this article with the latest initiatives. Ten-point plan for retail The German Trade Association has laid out a plan for a gradual return to normality. It includes measures to support small businesses, stimulate consumer spending, adjust labour l...
15 April 2020
With the Coronavirus (COVID-19) pandemic requiring shoppers globally to remain at home, retailers exhausting online order capacity, and rationalising ranges, now is the time for businesses to use online to sell directly to consumers (D2C). Demand is so high for online ordering and home delivery, that the cost to acquire and retain shoppers, a key barrier to launching a D2C operation, is current...
15 April 2020
We look at how retailers across Italy are implementing measures to ensure everyone has access to products as they respond to the Coronavirus (COVID-19) pandemic. We will continue to update this article with the latest measures. Technological developments Retailers understand queuing outside and inside stores is increasing shoppers’ exposure to coronavirus. The Italian government has launche...