Waitrose & Partners news

In the 12 weeks ending 9th August take home grocery sales grew by 14.4%, according to Kantar. This was a slight slowdown compared to the 16.9% growth of the previous reporting period. Growth slowed as restrictions eased further and shoppers began to return to their normal habits, with average spend declining and frequency of visit increasing. We look at the results in more detail and the lates...

Natalie Mitchell has been promoted to the role. Promotion to director of technical, quality, innovation and supplier management The Grocer reported Mitchell's promotion, highlighting how it will support the retailer as it seeks to accelerate innovation and differentiate its range by working closely with suppliers. Mitchell joined Waitrose in 2001, working in a variety of roles including ...

Digital director steps down; click and collect innovation; electric delivery vans. Ben Stimson steps down from role Waitrose's digital director is set to leave the business in September, as Waitrose.com parts ways with Ocado, reports The Times. Stimson was promoted to the role in 2019, prior to which he was retail director, bringing experience of operational and store management from Waitro...

Following last year's decline in profits and the extreme challenges created by the Covid-19 pandemic, John Lewis Partnership has outlined new priorities in its strategic review of the business. The review aims to deliver 'green shoots' in performance over the next 9-12 months and rebuild profits over the next three to five years. Five new priorities Driven by purpose: The partnership a...

Take home grocery sales continue to rise, with 16.9% growth in the 12-week period up to 12th July, according to Kantar. This was the fastest growth on record since 1994, showing what a significant impact the pandemic is having on shoppers' behaviour. The 12 weeks include sales after the initial phase of strict lockdown in April, capturing the three months following this of eased restrictions for ...

Waitrose plans to open its third customer fulfiment centre (CFC) in West London, as it aims to ramp up its capacity to serve online shoppers across the capital. Greenford, West London The new site will be based in Greenford, West London, and will be operated in collaboration with third-party logistics provider Wincanton, as part of an initial five-year contract. The new facility is due to c...

John Lewis appoints former Co-op deputy chief executive Pippa Wicks. Executive director restructure complete Wicks' appointment to the senior leadership of the John Lewis Partnership fills the seventh role in the new structure, reporting into Chairman Sharon White. At the end of April, James Bailey took on the equivalent position for Waitrose .   Commenting on the appointment, White hi...

In the 12-weeks prior to 14th June take home grocery sales grew 13.7% year-on-year, according to the latest figures from Kantar. This is a slight slow down from the previous 12-week period where sales growth was 14.3%. We explore the growth in more detail and look at key retailers' performance. Shopping patterns remain severely disrupted This 12-week period captures the full lockdown period...

Now processing 150,000 online orders per week, this represents more than double the number Waitrose.com was processing at the start of the year. How Waitrose is ramping up its online business As it ends its 20 year relationship with Ocado Retail in September, Waitrose has been ramping up its online operations, stating its ambition to double the size of its online business. Increased demand ...

Waitrose & Partners has launched a series of virtual health workshops. This news follows the  pivoting of its at-home wine tasting service to become virtual events. Holistic health solutions, accessible from home Waitrose and John Lewis have launched the new initiative in partnership with health and life insurer Vitality. A series of virtual health workshops will cover topics including nutr...