Waitrose & Partners news

28 July 2014
Good news for online grocers as the BRC-Google Online Retail Monitor for Q2 2014 shows that all device online grocery searches in the UK were up 22% year-on-year. Mobile was particularly strong with searches on smartphones up 94% and tablets up by 28%. Convenience on the go According to the latest BRC report customers are increasingly turning to their smartphones and tablets for convenien...
22 July 2014
Our team of analysts travel around the world, seeking out the latest in FMCG retail innovation. We have selected some of our favourites from the stores we visited in the first half of 2014. HyperCITY, Mumbai, India Selected by Nick Miles, Asia-Pacific Region Manager One of the most innovative modern trade retailers in India, HyperCITY is pushing the boundaries of format development. Pr...
02 July 2014
Waitrose has submitted a planning application to install chilled lockers at Gatwick airport. Holiday convenience Waitrose has applied to install chilled click & collect lockers at Gatwick airport, targeting passengers that are returning to the UK from their holidays. The retailer will find out on 22 August whether or not permission is granted by the local council, according to local press. If...
30 June 2014
This week IGD releases new market and channel forecasts that reveal the fast changing dynamics with the UK grocery market.  By 2019, IGD expects the market to increase in size by 16.3% to £203.0bn, a considerable slowdown on the 19.5% growth of the last five years, reflecting shoppers' continuing drive to save money and their increasing willingness to use more channels to fulfil their shopping ne...
30 June 2014
The UK convenience market is set to be worth £49bn by 2019, according to the latest IGD Retail Analysis forecasts. This represents an increase of over 30% from its current value of £37bn. Shoppers in the UK are spreading more of their spending across a variety of grocery 'channels', such as hypermarkets, online etc. Our latest ShopperVista research shows that nearly all shoppers (95%) use at...
20 June 2014
In a move to build its presence further in the travel and convenience sectors, Waitrose is opening a little Waitrose store in King's Cross station this summer. Two railway stores to open this summer The country's busiest stations have becoming thriving retail destinations, with over a billion people a year passing through them. A top performing station in terms of footfall, King's Cross is ...
14 May 2014
Mobile interaction is key to succeed The new iBeacon technology will be used in conjunction with Walgreens’ mobile coupon program. At present, customers can virtually clip and save coupons while browsing the app, and retrieve the rewards at the checkout. The new technology will alert those who have opted into the iBeacon technology to their saved coupons in-store. This will remove the dependen...
08 May 2014
Waitrose plans to grow online wine share with the launch of its new dedicated wine site, Waitrose Cellar . Expertise and advice for online customers The website, which replaces Waitrose Wine Direct, is well-equipped to help customers choose their wine with its high level of information and recommendations from the wine team. With a range of over 1,200 wines, spirits and champagnes, custome...
07 May 2014
Kantar Worldpanel data for the 12 weeks to 27 April shows GB market growth of just 1.9%, the slowest (non-seasonally affected) rate for 11 years.  By the Kantar measure, inflation has fallen to 1.5%, a downwards trend exacerbated by an increasing focus on everyday low pricing across the sector, as the biggest retailers seek to narrow the value gap to Aldi and Lidl who continue to grow way ahead o...
06 May 2014
Waitrose's Managing Director Mark Price has said that the grocer aims "to be everything the discounters are not" in order to drive growth. Quality and service Speaking to analysts at the official opening of Waitrose's new supermarket in Swindon, Price said the grocer had no plans to emulate rival chains in aggressive price matching against the discounters but instead would differentiate thr...