Couche-Tard news

We highlight some of the latest loyalty programmes from convenience retailers around the world, including 7-Eleven, Circle K, Valora, Sheetz, and more. IGD view: customer lifestyle loyalty As more retailers upgrade the functionality of their mobile apps, new ways to interact with consumers will be available. Embedding loyalty programmes and personalised communication will help integrate off...

We highlight five trends that will shape the convenience channel this year and beyond. RA subscribers can access the full report here . 1) Return of regional divergence COVID-19 removed a lot of the nuances between convenience stores in different markets and regions globally. Many retailers incorporated a wider selection of pantry and essential items. While some categories w...

We round up some of the latest initiatives by Circle K, including the latest technology that it has introduced to enable frictionless fuel payments in Europe. Using technology to improve the experience  Following the roll-out of Automatic Number Plate Recognition technology to 284 stores in Sweden last year, Circle K is now expanding deployment in Norway and Denmark. In the latter, the reta...

We review Couche-Tard’s results for the half ending 10 October 2021. Key H1 numbers YoY Total revenue up 36.5% to US$27.8bn Merchandise and service revenues up 5.6% to US$8bn Road transportation fuel revenues up 54.8% to US$19.4bn Same-store merchandise revenues up 5.9% in Europe and other regions (including Hong Kong), 0.6% in the U.S and -6.1% in Canada Same-store fuel...

Circle K has retrofitted a store with Standard AI’s autonomous checkout technology in Tempe, Arizona, U.S. The launch follows a successful pilot last year. Our view One of the major benefits of Standard AI’s platform is that it is designed to work without using facial recognition. This will widen the scope of customer adoption, especially those that have data privacy concerns. Biometric a...

Our latest research provides recommendations on how you should prepare for energy transition in convenience retail. Available to IGD Retail Analysis subscribers: The future for forecourts in Europe Below are some of the key highlights… Looking for more insight? Retail Analysis subscribers can read more here: Your guide to convenience...

We review Couche-Tard’s results for the quarter ending 18 July 2021. Key numbers: total revenue up 39.8% to US$13.6bn Q1 merchandise and service revenues up 5.4% to US$4.1bn Same-store merchandise revenues up 5.9% in Europe and other regions (including Hong Kong), -0.2% in the U.S and -9.6% in Canada Q1 road transportation fuel revenues up 51.7% in Europe, 65.5% in the U.S and 68.1...

With more than 14,000 stores globally, Couche-Tard’s vision is to become the world’s preferred destination for fuel and convenience. Its mission is to make its customers’ lives a little easier every day. We review the retailer’s future outlook and annual results for the year ending 25 April 2021. Key numbers Fourth quarter merchandise and service revenues up 15.2% to US$3.7bn Same-sto...

Convenience retailer Circle K has introduced 100 autonomous mobile robots (AMRs) in its 140,000 square foot distribution centre in Hong Kong. AMRs provided by Geek+ Geek+ is a technology company specialised in advanced robotics and AI technologies, and provides robotics solutions for warehouses and supply chain management. The AMRs will be used to move racks of goods to human employees p...

The convenience channel remains a great opportunity for growth. We have published a series of new reports for our IGD Retail Analysis subscribers: The convenience channel’s global outlook Global growth opportunities Multiformat retailers trading convenience stores Below are some of the key highlights to help you plan for the future... Use IGD’s view to drive change...