Coles news

Coles has introduced a new collectables campaign called Little Treehouse, offering miniature books to kids for every AU$30 spent in-store or online. Sustainable and educational focus The new promotion sees the retailer partner with author Andy Griffiths and illustrator Terry Denton to offer a series of 24 mini novels called Little Treehouse, with stories based on characters from their Treeh...

Following a spike in new cases and the renewed lockdown of parts of Australia's second largest city, how have retailers responded and what can other businesses and markets learn? 1. Short term buying restrictions As reports of new COVID-19 cases in Melbourne were revealed, Coles and Woolworths were both quick to respond to reinstigating buying restrictions on certain products in response to...

Coles and Woolworths in Australia have decided to reinstate buying limits on toilet roll and paper towels after a surge in demand. Reacting quickly is vital to manage stock flow Coles was the first of the two major retailers to lift all of its buying restrictions a few weeks ago, followed by Woolworths shortly afterwards. However, the recent demand has led Coles to restrict buying to one pa...

Coles has launched a new range of ready meals called 'Coles Kitchen'. Bolstering its convenience offer The new range sees 34 new products added to the retailer's ready meal category and includes products covering Italian, Indian, Asian and Australian cuisines. They join the growing range of convenient food-to-go and food-for-later meal solutions that Coles is looking to develop across its s...

Coles has launched a new online payment method inconjunction with its loyalty scheme partner Flybuys. A more seamless checkout experience Flypay is a new digital payment solution that allows shoppers to more seamlessly pay for their goods, but also ensure that they collect points at the same time. The payments system was co-developed by Coles and Bell Identification, a Visa business. Flypay...

Coles has launched a new promotional mechanic in its stores called Best Buys, similar to the successful Special Buys run by Aldi. Best Buys available in 28 stores The Best Buys campaign has been launched in 13 Coles stores in Victoria and 15 in Western Australia, offering homeware items up to 80% off the original price. Items on sale include cookware, electrical kitchen items, dog beds and ...

Coles has appointed Ben Hassing as its new Chief Executive of Ecommerce. Role will capitalise on strong growth  Hassing will join Coles later this month and brings over 16 years of experience with Walmart to the role. The position will report into Coles Group CEO, Steven Cain and will oversee the strong growth that Coles is experiencing from the channel, even before the Coronavirus pandemic...

Coles has signed a AU$400m deal to develop two new automated fulfillment sites in Melbourne and Sydney. Ocado technology to power new sites The two new locations, which have been secured on a 15 year lease, will utilise the partnership that Coles struck with Ocado last year to increase picking rates, accuracy and improve service levels. Both facilities will be 30,000 sq m, with the one in S...

Coles has opened its third Coles Local urban supermarket and most sustainable store yet on Glenferrie Road in Hawthorn, Melbourne. Targeting students and millenial shoppers Carrying on the work and learnings from the first two Coles Local stores in Surrey Hills and St Kilda, the store is tailored to the local catchment, with a curated product range and products from 80 speciality local grow...

Coles has released its Q3 results (12 weeks from 6 January to 29 March 2020), with revenue increased by 12.9% YoY to AU$9.2 bn (US$6.0 bn). The growth was mainly driven by unprecedented demand for groceries amid the COVID-19 outbreak. Supermarkets sales up by 13.8% to AU$8.2bn (US$5.3bn) Supermarkets performed strongly in January and February prior to the impact of COVID and achieved an inc...