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We look at the actions some of the major retailers in the US have undertaken in response to the Coronavirus COVID-19 pandemic in four key areas; stores, supply chain, associate care and community support.

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Amazon is offering its own warehouse employees higher pay to pick and pack Whole Foods Market groceries, as reported by Reuters. Rising demand and worker shortage According to the report, Amazon is reallocating its workforce in response to an increasingly high demand and a worker shortage. Selected workers are due to see a $2 increase in pay per hour, to $19, on top of the pay increase Amaz...
Having previously announced it has temporarily stopped shipping non-essentials in Italy and France, Amazon has now rolled this out to India. The retailer will now focus on shipping the products customers need the most.   Limiting non-essential orders Earlier this week, Amazon temporarily stopped taking orders on non-essential products on its sites in Italy and France. The initiative has bee...
Due to significantly increased demand, Amazon has temporarily suspended its Prime Pantry grocery delivery service in the country. High order volumes Amazon Prime Pantry announced it is not accepting new orders due to high order volumes. The service enables Prime members to order products including food and beverages, alcohol, personal care and household items for delivery. Whilst Amazon sai...

Presentations

19/03/2020
We share how UK online retailers are using online content, operations and supply chain to help colleagues and shoppers.
17/03/2020
We summarise activity from retailers as they respond with urgency and empathy to the evolving COVID 19 pandemic.
03/03/2020
We visited Amazon's largest and most remarkable store to date featuring its just walk-out technology to see how it continues to push the boundaries of innovation in food retailing.
View all presentations

Key presentations

We look at Amazon's strategy, its results and the opportunities for manufacturers.

This in-depth guide to the USA explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

An essential summary of trading priorities, latest developments, and other key commercial insights for Amazon.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

We've grouped all the latest North American retail news, store visits, retailer profiles and downloadable presentations together in one place.