A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...

We review how the growth in online shopping has led drugstore operators, such as Walgreens, to partner with last milers. These partnerships are enabling retailers to offer same-day delivery services and are providing new opportunities because of the collaborations. New partnership with Instacart Walgreens has teamed up with delivery company Instacart to offer ‘customers nationwide an unmatc...

A.S. Watson has reported some trends that will shape the future of health and beauty, and other retail channels in 2021. Offline + online strategy as the new retail standard The pandemic has changed the shopping habits of customers, evolving their expectations and desires.  Like other retailers, A.S. Watson Group has witnessed a surge in online shopping in 2020, but it was able to adapt qui...