Alibaba has acquired a 5.5% stake in Masan Group’s The Crown X, which operates WinMart and WinMart+ (formerly known as VinMart). Crown X to partner with Alibaba Lazada With the partnership, the retailer will be able to build its digital capabilities and accelerate the offline to online market in Vietnam. It will also enable the company to establish Vietnam’s first tech-enabled ecosystem and...

Dairy Farm International has reported that its sales in the first quarter of 2021 continue to be significantly affected by the pandemic.  Shopper behaviour has now normalised, affecting comparison with sales performance in 2020 Since spending patterns of consumers have now normalised compared with the high sales base in the first quarter of 2020, like-for-like sales of Dairy Farm’s grocery ...

A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...