United Kingdom store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

25/05/2021
See inside our pick for May’s store of the month, Eataly, London, UK. Be inspired by how the retailer attracts shoppers back into the City of London with its amazing counters, fresh ingredients and open kitchens.
27/01/2021
See inside our pick for January’s store of the month, GRIDSERVE, UK. We look at how the world’s first solely electric forecourt provides a strong retail offer and useful facilities for customers whose dwell time will be much longer than the current refuelling pitstop.
19/11/2020
See inside our pick for November’s store of the month, Morrisons Market Kitchen. We look at how Morrisons is setting new expectations for how to combine an innovative foodservice operation within a compact supermarket format.

Presentations

27/07/2021
David Charman’s SPAR Parkfoot provides inspiration on how forecourts may look in the future.
14/07/2021
Lidl has remained firmly committed to putting the physical store at the heart of its operations in the UK, despite the significant demand for online services throughout the pandemic. In this presentation we look at how the discounter is continually upgrading its proposition to ensure a better experience for shoppers. We highlight six new in-store features, and how Lidl is championing four of our discount trends for 2021
29/06/2021
Amazon Fresh UK offers a ‘Just Walk Out’ easy-to-shop format with an impressive range of products catering to a range of key convenience missions. In this report we take a deep dive into the products on offer in the Chalk Farm store and review the shopping experience.
15/06/2021
We explore six ways the new Harrods standalone beauty store engages and excites shoppers. We look at mechanics including, it showcasing the latest beauty trends, championing local brands and boosting social media engagement.
04/05/2021
Find out how Eataly’s new London store seamlessly combines retail and foodservice to create an exciting experience for shoppers. Situated in an area that has seen the biggest fall in footfall in the UK during the pandemic, the opening demonstrates Eataly's confidence that office workers, shoppers and tourists will return.
23/04/2021
Despite shoppers’ changing habits because of the pandemic, and Aldi launching a click and collect service, the discounter continues to put its stores at the heart of its operations. In this presentation we look at what this looks like. We highlight six new in-store features, and how Aldi is championing three of our discount trends for 2021.
24/03/2021
Representing a striking break from established Iceland formats, we explore Iceland's new Swift concept with its innovative approach to integrating frozen categories within an effective, broad-based convenience range.
16/03/2021
After eight months of redevelopment work Hempstead Valley has been reborn as Sainsbury's new flagship. Packed full of new features, including Sainsbury's first Fresh Food Market, this store demonstrates how Sainsbury’s is taking forward its new Food First strategy while also responding to changes in shopping habits from COVID-19.
15/03/2021
We explore key elements of Sainsbury's new Neighbourhood Hub format. The new stores are a food-led extension of the retailer's convenience offer and are set up to serve longer missions due to their size and location.
09/03/2021
See inside Amazon's first convenience store offering its Just Walk Out Technology, used in its Go format, outside of the US. Key features include an easy shopping experience, the retailer's new private label range, by Amazon, and a focus on convenience missions.