North America Store Visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Presentations

22/01/2020
We visited the store on its opening day to understand how Metro is flexing its Super C format to adapt to the local environment. We were impressed by the design and the well-tailored assortment. The retailer is also testing a different category layout and wider assortments for organic foods and large pack products.
13/12/2019
Food Basics is Metro’s discount banner, serving value-seeking customers in Ontario, Canada. We recently visited its new store to see how it is adapting the offer to a smaller footprint.
18/11/2019
We visited Walmart Canada's new hypermarket concept in Toronto. The new concept is part of Walmart’s hypermarket of the future programme and aims to appeal particularly to younger customers and families.
05/11/2019
We've been inside Wegmans' flagship store development to see how the retailer has built one of the most productive food retail formats in the US.
03/10/2019
Earlier this year, Sobeys launched its FreshCo discount format in western Canada as part of its plan to improve its competitiveness in the region. Recently, we visited its South-Asian inspired concept, Chalo! FreshCo, which also forms part of this initiative.
17/09/2019
We take a look at how Loblaw-owned, Shoppers Drug Mart, is encouraging senior shoppers to ‘age powerfully’ with its Wellwise format. See how the drugstore operator is catering for the growing number of over 65s living in Canada.
09/09/2019
The redevelopment of Metro's supermarket in Burlington reflects its commitment to deliver innovative formats across its store network. We visited this store to see how the retailer is enhancing its supermarkets to remain relevant in a fast-changing market.
08/07/2019
Ahold Delhaize has developed a new format for urban locations. Giant Heirloom Market has been developed to better connect urban customers to real food and inspire the local community to eat better for less. We recently visited the format's first location in Philadelphia.
17/06/2019
We recently visited Giant Direct, powered by Peapod, Ahold Delhaize's new dark store concept. Offering both home delivery and click and collect options we look at how this fits into the retailer's broader ecommerce strategy and the benefits it delivers.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.