North America news & analysis

22 January 2020
US-based, natural and organic specialist, Lucky's Market, is reported to be closing 32 of its 39 stores. Difficult conditions The retailer, which was founded in 2003, had grown to 17 stores by 2016 when Kroger invested in the business. By 2019, it had expanded to 39 stores, however at the end of 2019, Kroger announced it would be divesting its stake in the grocer, as it focused in on its co...
21 January 2020
Google has launched a new feature with the purpose of making it easier to shop from search results. The retailer has also entered an agreement to acquire Pointy, a company that helps local retailers list their product inventory online. Updating Google Search experience Google has enhanced the shopping experience on its Google Search function on mobile. Previously, the retailer enabled shopp...
21 January 2020
7-Eleven, Inc. is set to acquire more than 100 independently run 7-Eleven stores, all of which are located in the greater Oklahoma City metropolitan area. Store network to exceed 9,700 after acquisition At the end of November 2019, 7-Eleven, Inc in North America (U.S and Canada) had 9,631 stores (including franchised and directly operated stores). The deal is expected to close in 60-90 days...
20 January 2020
It’s been almost two years since Amazon Go opened to the public in Seattle. We visited a recently opened store in New York to see how the format is evolving. Over the last two years, the network has grown to 24 stores across four cities, Seattle, San Francisco, Chicago and New York. The retailer has opened in a mix of locations, with a range of different footprints, typically 1,000 to 1,500 sq...
19 January 2020
Walmart has made a series of leadership changes at its US stores and Sam’s Club operations, including appointing a new chief merchandising officer for its core domestic business. Scott McCall becomes chief merchandising officer As reported by Talk Business and Politics, Scott McCall is appointed as the retailer’s new chief merchandising officer. Steve Bratspies, who has held the role for th...
16 January 2020
We’ve been out at NRF’s Retail Show in New York, the largest retail technology event globally. Here’s our view on how the tech landscape is evolving. 1. Technology firms are focusing on helping retailers be better operators Given the scale of the event, technology providers covering the entire supply chain from distribution and logistics through to customer apps and shopper loyalty were pre...
16 January 2020
Target’s holiday sales came in below expectations, with the company citing weaknesses in key non-food categories. Slowing store and digital sales Over the combined November/December period, Target’s comparable store sales increased 1.4%, below expectations. Having delivered comp sales of 4.5% in Q3, and a strong performance up to that point on the bac of major investments in stores, digital a...
14 January 2020
Food-to-go remains a key growth opportunity, and one that is attracting greater interest from a variety of different retailers, manufacturers and specialists as consumers’ lifestyles evolve. Here we share our five food-to-go trends to watch out for in the coming year: Source: IGD   Fuelling regeneration Food-to-go is the bridge between retail and foodservice. As both these sector...
13 January 2020
Whole Foods Market has unveiled a new look and brand name for its core private label range. Contemporary look and feel The retailer is transitioning its 365 Everyday Value range to 365 Whole Foods Market. As part of this change, the brand is getting a more contemporary look and feel. The updated range is starting to roll-out into stores, with point-of-sale informing customers of the change....
12 January 2020
Speaking at the NRF Retail Show in New York, Microsoft’s CEO, Satya Nadella, outlined the trends shaping retail. Retailers must build their “tech intensity” The importance of data was a recurring theme in a keynote presentation by Microsoft’s CEO, Satya Nadella, to delegates in New York. Describing data as “the demand signal for the world,” he stated that it can help companies to understand...