Hong Kong - News & Analysis

19 April 2021
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...
08 April 2021
Watsons Hong Kong has launched a citywide plastic container recycling programme called ‘Plastic Reborn,’ in collaboration with Procter and Gamble. Watsons’ store network across Hong Kong serve as collection points Together with P&G, Watsons now uses its network of 230 stores across the city as collection points for empty plastic containers.  Hong Kong-based service The Loops will send these u...
16 March 2021
A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...
15 March 2021
Dairy Farm International has reported an 8% drop in its subsidiaries’ revenue to US$10.3bn in FY20 (ending December 2020).  But total sales including from its associates and joint ventures has increased by 2% at US$28.2bn, primarily due to a higher sales contribution from Yonghui. Growth in grocery retail and IKEA offset by health & beauty and convenience The group’s sales performance in 20...
03 March 2021
Now that the Chinese New Year festivities are over, retailers and suppliers have started to shift their campaigns to clean and healthy eating.  The timing is appropriate as shoppers would usually look for guilt-free offerings after indulging with a lot of food over the holidays. Cold Storage Singapore: Eat Wholesome, Live Better Cold Storage has recognised that people are looking to make chan...
16 February 2021
A.S. Watson has reported some trends that will shape the future of health and beauty, and other retail channels in 2021. Offline + online strategy as the new retail standard The pandemic has changed the shopping habits of customers, evolving their expectations and desires.  Like other retailers, A.S. Watson Group has witnessed a surge in online shopping in 2020, but it was able to adapt qui...
12 February 2021
Foodpanda is one of Asia's fastest growing ondemand delivery providers, offering both meal solutions and grocery deliveries via its app. Using partnerships and its own darkstores to expand into grocery In 2020 we saw Foodpanda partner with more retailers in order to expand its grocery offer via its Pandamart service. However, Pandamart is also developing its own network of stores. The compa...
05 February 2021
Last month, we outlined five global trends that will shape the convenience channel this year and beyond. While it is still early, we are already seeing new proof-points in support of our views. Acqusitions supporting physical expansion recovery Physical expansion in convenience retail is much more fluid compared to larger formats. While this has slowed since the pandemic, plans that were pl...
02 February 2021
Sa Sa International Holdings Limited has announced its unaudited sales for the quarter ending 31 December 2020, with sales down 36.4%. Year-on-year turnover remains negative, but indicates a slowing decline Although Sa Sa’s turnover this quarter continued to slide, the decline is now at a slower pace.  Its overall turnover this quarter increased by 34.8% when compared with the preceding qua...
02 February 2021
AEON Hong Kong has opened Mono Mono, its first lifestyle specialty store at Lohas Park.  Based on the concept of ‘green, happy living,’ this new store covering 12,000 sq ft sells products that satisfy shoppers’ quest to live a healthy and sustainable life.   New concept store has a collection of its own brands The store will meet Hong Kong residents’ desire to shop for Japanese products whi...