Europe news & analysis

20 May 2013
Waitrose is to install new concierge-style welcome desks in 100 stores this year, that will act as an interface for waitrose.com customers and offer new personalised services. Supporting Waitrose's move to be an omnichannel retailer Waitrose's move comes as the retailer ramps up its investment in its multichannel offer. In March, Waitrose launched a drive-through collection point in five bran...
20 May 2013
More than 40 years after the first mobile phone call, mobile technology is still transforming our working and living environment; scan and go systems are making life easier for shoppers and blurring the lines between the online and in-store experience. Two thirds of us sleep with our mobile phones beside us, by 2020 more than five billion people will be on the web and 10 billion people will...
20 May 2013
Aldi Nord has announced that its refurbishment programme is proving successful, and that the business has exceeded all expectations so far this year. Refurbishments on track Aldi Nord's modernization process is on schedule, with 4,300 of its stores extended or refurbished since the programme begun almost two years ago, reports Lebensmittel Zeitung. The discounter has stated that stores ...
17 May 2013
Morrisons and Ocado have today announced an agreement that will enable Morrisons to move into the online grocery market by January 2014. An important step forward for both parties The deal should bring new growth for both retailers, and helps answer the question that Morrisons has been considering for some time; namely whether and how to take its offer online . Deliveries will be made f...
17 May 2013
IGD's latest convenience research shows the UK convenience market is now worth £35.6bn, with this set to increase to £46.2bn by 2018. .style1 { border-width: 0px; }.style2 { text-align: center; } Convenience market worth £35.6bn The latest view of the convenience market values the sector at £35.6 billion, up 4.9% on the previous year. Store numbers for multiples, symbols, and co-operat...
16 May 2013
Grocery eCommerce continues to develop in France, with Intermarche testing a dedicated dark store facility and Leclerc rolling out a price comparison site for Drive. We are tracking developments in Click and Collect for grocery, or Drive, and you can view our latest presentation here . Web comparison delivers significant price transparency Leclerc has expertise in price comparison and has been...
16 May 2013
Walmart's total net sales for the first quarter increased by 1.0% to $113.4bn, with growth led by its international division, where sales increased by 2.9%. In the US, Sam's Club delivered a 0.5% increase in sales (ex-fuel), while at its core US stores operation sales grew 0.3%.  Comp store sales at its US stores declined by 1.4% (ex-fuel). Operating income over the period increased by...
16 May 2013
Leading retail buying consortium for the independent sector, Nisa Retail has announced the appointment of Ian Bishop to the newly created role of marketing director, as the group seeks to bring focus to the development of Nisa as a consumer brand. Commenting on the appointment Neil Turton, Nisa CEO said: "The newly created role of marketing director represents a significant milestone in Ni...
16 May 2013
Over 300 delegates attended the Symbol Conference this year to hear briefings from Nisa, SPAR UK, Premier and Costcutter. We've summarised some of the key take outs from the day here. On the look out for value IGD's latest ShopperVista research demonstrates the challenges facing British customers, highlighting 76% of those shoppers interviewed are still concerned about the cost of livin...
16 May 2013
Turkey-based Migros Ticaret has announced first quarter results saying that consolidated sales rose by 10.4% to TRY1,591 million (€677.6 million). Store growth drives sales The retailer said that the addition of 41 stores – made up of 40 supermarkets and one hypermarket – during the first quarter had helped drive growth. The addition of new stores meant that Migros operated 907 by the end of ...