Australia news

31 July 2020
7-Eleven in Australia has opened a new concept kiosk store on the 27th floor of an office building in Brisbane's CBD. New tech-enabled solution for businesses The new shop is described as a 'B2B/B2C hybrid microformat store' and is just 8 sq m in size. It is part of the retailers plan to bring more innovation into its offer, processes, models and the technology it uses, to provide convenien...
30 July 2020
Woolworths has rolled out its Scan&Go technology to its first store in Queensland. Service is linked to Woolworths Rewards The technology has been introduced to the Logan Hyperdome store, south of Brisbane and is now live in 19 Woolworths stores across Australia, 17 in NSW and ACT and one each in Victoria and Queensland. The service is available to Woolworths Reward loyalty members and allo...
30 July 2020
Coles has introduced a new collectables campaign called Little Treehouse, offering miniature books to kids for every AU$30 spent in-store or online. Sustainable and educational focus The new promotion sees the retailer partner with author Andy Griffiths and illustrator Terry Denton to offer a series of 24 mini novels called Little Treehouse, with stories based on characters from their Treeh...
23 July 2020
Woolworths in Australia is testing a new app that will allow customers to reduce the amount of time they need to queue at their supermarkets. See real time queue info and book a slot via your phone The app, known as Q Tracker, uses tech that was originally designed for smart car parks. It allows users to both see predictive information on the wait time of a queue at a store, as well as allo...
09 July 2020
Following a spike in new cases and the renewed lockdown of parts of Australia's second largest city, how have retailers responded and what can other businesses and markets learn? 1. Short term buying restrictions As reports of new COVID-19 cases in Melbourne were revealed, Coles and Woolworths were both quick to respond to reinstigating buying restrictions on certain products in response to...
08 July 2020
Woolworths has announced that it is testing cashless stores, as well as plans to launch a dedicated B2B online platform. Metro stores switch to cashless payment Woolworths has revealed that 11 Metro stores across Sydney and Melbourne have been converted to accept cashless payments only. The move is designed to make shopping even more convenient and seamless, particularly for stores in trans...
02 July 2020
Amazon announced it plans to open an Amazon Robotics fulfilment centre (FC) in Western Sydney to expand operations in the country. State-of-the-art facility The new 200,000 sq. m. facility will open in late 2021 and aims to deliver a faster, more consistent experience for customers across Australia. The FC will use robots to speed order processing time by moving shelves to employees, theref...
02 July 2020
Woolworths has responded by rolling out increased online capacity in the state of Victoria, after a spike in demand of 40% over the past week. Thousands of new online slots for Victoria The surge in demand followed the news that Coronavirus cases in Victoria continued to grow. In response, Woolworths said that it was rolling out dozens of new delivery vehicles and making thousands of more s...
02 July 2020
Coles and Woolworths in Australia have decided to reinstate buying limits on toilet roll and paper towels after a surge in demand. Reacting quickly is vital to manage stock flow Coles was the first of the two major retailers to lift all of its buying restrictions a few weeks ago, followed by Woolworths shortly afterwards. However, the recent demand has led Coles to restrict buying to one pa...
29 June 2020
Metcash has released results for its financial year ending 30 April 2020, with sales, including charge through, up 2.0% to AU$14.9bn and total EBIT up 1.5% to AU$334.9m. Food sales including charge through up 3.5% to AU$9,104m Sales were impacted by the loss of the Drakes account in South Australia, which terminated at the end of September. Despite this, Supermarket sales increased 3.8% to ...