Asia news & analysis

26 January 2021
As one of the key CPG suppliers impacted by the pandemic, Kimberly-Clark has outlined its outlook for the year ahead and the three key levers which will underpin growth as it cycles strong comparable sales from 2020. Net sales growth of 4-6% in 2021 Fourth quarter sales increased 5.5% to $4.8bn, contributing to a solid year for the company, with full year sales up 3.7% to $19.1bn. During th...
25 January 2021
In collaboration with Yushan Bank, Carrefour opened an unmanned store called iCarrefour in January. Store trial started in May 2020 The retailer has been testing the unmanned store concept inside its HQ building since May 2020. With a sales area of nine sq m, the unmanned store is “mini” in size and carries around 600 SKUs, designed to fulfil the shopping missions of office workers inside t...
23 January 2021
Reliance Retail plans to integrate its own e-commerce app JioMart into WhatsApp, within the next six months.  This would enable 400m users of India’s most popular messaging app to order food and grocery products, without having to switch to another platform. Integration challenges Flipkart and Amazon in India’s online retail market Customers can place their orders on JioMart by adding its W...
22 January 2021
Monthly data updates from 7-Eleven, Lawson and Ministop, focusing on sales, customer footfall and average customer spend in Japan.  Japan’s convenience channel shrinking All of the leading convenience retailers are seeing a decline in sales year-on-year (YoY). Seasonal effects and changes in COVID-19 cases and restrictions are impacting customer footfall, leading to sales fluctuation month ...
21 January 2021
Amongst all modern retail channels, the impact of COVID-19 from a global perspective, has varied the most in convenience. The channel, however, continues to offer a massive opportunity for retailers and suppliers globally, benefiting from longer term consumption trends such as smaller households and more consumers shopping locally. With this in mind, we have identified five themes that we expect ...
21 January 2021
Seven & i Holdings, Aeon and Lawson have posted their Q3 results for the nine months ended November 30, 2020. Summary and our view On January 7, 2021, the Japanese government declared a state of emergency in Tokyo and three surrounding prefectures. The Q3 results do not reflect this latest announcement, the Christmas trading period, nor the recent snow storms, but show the continued negativ...
21 January 2021
To cope with fewer employees in its stores, Aeon Japan will introduce self-checkouts this year and it has also started using UV-based sanitisers for its shopping baskets. Cost to implement self-checkouts is less than 10% of Amazon’s system Aeon will increase self-checkout registers that can read prices of items that customers purchase, through their smartphone app.  This new system will sta...
21 January 2021
A.S. Watson Group and Grab, the leading delivery and payment solutions provider in Southeast Asia, have formed a new partnership that will create the largest omnichannel health and beauty partnership in the region. Access to more than 62,000 health and beauty products in six markets Shoppers can now purchase a wide assortment of more than 62,000 health and beauty products from Watsons throu...
21 January 2021
To create a larger and more inclusive rewards ecosystem, Flipkart has recently introduced SuperCoin Pay.  It allows customers to checkout in physical stores through the rewards earned from Flipkart’s online platform.    Wider range of merchants to redeem rewards The launch of the SuperCoin rewards programme in 2019 has been a success, with over 10bn SuperCoins earned by millions of Flipkart...
19 January 2021
Freshippo, Alibaba’s grocery retail chain launched in 2016, is the gold standard for the integration of online, offline, technology and logistics to create a greatly enhanced shopping experience. In an exclusive interview with IGD, Guo Xulin, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail. ...