Africa & Middle East store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Presentations

09/08/2016
Food Lover’s Market meets the needs of ‘foodies’ looking for high quality products, focusing on fresh ranges, fruits and vegetables, counters and food-for-now to differentiate itself from rivals in South Africa.
22/07/2016
USave is a no-frills discounter that aims to meet the needs of low income shoppers. Stores carry a range of about 1,500 SKUs, predominantly branded products, focused on key everyday needs.
19/07/2016
Woolworths Waterstone is a flagship store that represents the retailer’s strong intent to build a forceful presence in grocery retailing and provide a differentiated offer for shoppers.
09/05/2016
We visited Makro Montague Gardens in Cape Town to see how the fascia is growing its sales and shopper numbers, while simultaneously implementing a multichannel strategy against the backdrop of an increasingly competitive South African market.
06/05/2016
Pick n Pay Kenilworth Centre is one of the retailer’s ‘Next Generation’ stores, which in its 2016 full year results it highlighted the format as bringing ‘together improvements in store design, space allocation, product range, store operations, product replenishment and customer service’.
03/05/2016
SPAR (South Africa) is competing strongly in a challenging market. It is winning in local areas by empowering individual store owners to better target shoppers in their vicinity and supporting them with great private label ranges and flexible format development.
15/04/2015

The hypermarket is a core format for the Panda Retail Company. The retailer is in the process of maximising its hypermarket format to meet a wide range of shopper needs through the improvement of non-food ranges to make them stand out in-store. This evolution is being allied to the retailer’s strength in fresh fruit and vegetables, counters and its price focused offer to drive footfall and maintain loyalty.

02/04/2015

The hypermarket is a key format for Majid Al Futtaim (MAF), the operator of the Carrefour brand in the Middle East. The hypermarket, as in other countries, is coming under pressure in the UAE from smaller stores and so we visited a Carrefour hypermarket in Deira City to understand how MAF is evolving the format to make it relevant to today’s shoppers and how it is preparing it for the future.

02/04/2015
We visited a LuLu Express store to understand how the retailer is developing a multi-format strategy to enable it to adapt its approach to store expansion in markets where it has a strong presence or there is a lack of sites available for its large scale hypermarkets.
09/06/2014
Engen’s forecourt store, on a major road artery in and out of Cape Town, combines five offers and offers shoppers a range of options to meet their food-to-go, food-for-now and food-for-later needs.