Channels/Online

Latest insights

Global online trends 2023

We look at six trends that will shape the online channel globally in 2023 and highlight the key considerations for retailers and suppliers.

10 ways to personalise the online retail experience

Discover 10 ways to personalise your online retail experience and gain a competitive advantage in the e-commerce channel.

BevMo! + GoPuff: a winning combination for quick commerce?

How GoPuff is optimising its acquisition of BevMo!

Featured insights

Ecommerce business models

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Eight ways companies are picking online orders

Learn how online orders are being fulfilled and what it means for your business.

Together we can help you solve major challenges and grow your business

Latest News

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Aldi US launches express delivery service

The retailer has expanded its partnership with Instacart to offer 30-minute delivery of 2,000 of its most popular products.  

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Spanish retailers paving the way in 2023
We continue to see Spanish retailers setting up for success, with Carrefour, Caprabo and Ahorramás focusing on integrating more sustainable initiatives across their networks. Caprabo and Family Cash plan to expand across Spain. Meanwhile, Ahorramás has revealed its positive 2022 sales turnover, however reported a decline in profits compared to previous years. Carrefour launches a circular econ...
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IRX 2023: How Huel maximises customer satisfaction online
Huel, the ‘nutritionally complete’ food brand was established in 2015 and today its range includes powders, bars and ready-to-drink options. In 2021/22, its revenue surged by 40% to £144m and it is now available in over 100 countries globally. Last week, I attended the IRX 2023 conference in Birmingham, where I heard from Mario Tarantino, Head of Ecommerce. He shared how Huel makes its custome...
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Loblaw shifts focus away from third-party marketplace
Canada’s leading grocery and drugstore retailer, Loblaw, is winding down its third-party marketplace to focus on its core grocery and pharmacy websites. Focused on complementary categories Loblaw launched its marketplace in 2019 to offer an extended range of brands and products across baby, toy, home, kitchen and pet categories. The aim was to offer a service which was seamlessly integrated...
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How to increase conversion of your product online

How do you cut through the noise and make sure your brands and products make it into shoppers’ online shopping baskets?

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

5-year forecasts to 2027

Exclusive to subscribers.

Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.