Convenience store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

27/01/2021
See inside our pick for January’s store of the month, GRIDSERVE, UK. We look at how the world’s first solely electric forecourt provides a strong retail offer and useful facilities for customers whose dwell time will be much longer than the current refuelling pitstop.

Presentations

19/06/2019
M&S has been pushing deeper into both franchise development and into food-to-go specific formats over recent years - testing new locations and evolving the proposition in line with this. We take you inside its latest iteration, airside at Birmingham Airport.
07/06/2019
Lawson continues to bring innovation to its stores, with a particular focus on supporting shoppers’ health and wellness needs…
04/06/2019
Offering significant choice in meal solutions, as well as a strong food-to-go range, this Central England Co-op store acts as a destination for those shopping for immediate consumption as well as those looking for tonight’s meal.
28/05/2019
We visited the first unmanned store in Jakarta and JD.com's first unmanned store outside of China, to understand how the retailer is testing this next generation concept to improve operations and appeal to local shoppers.
22/05/2019
Franprix has a long-standing presence in major urban areas in France. It is famous for its range of products and services, which have been developed to meet the needs of local shoppers. Its Noé concept has taken this to new heights through its focus on health, organic and local ranges.
14/05/2019
NTUC Fairprice's Cheers convenience banner opened its first store in Vietnam in mid-2018, as part of a joint venture with Saigon Co.op, we went in-store to see how the format is looking to differentiate in a competitive market.
14/05/2019
Simply Fresh is a symbol group that gives entrepreneurial independent retailers the means to bring a class-leading, on-trend convenience experience to shoppers.
14/05/2019
We visited four of the latest concepts of Magnit stores. Two post office shop-in-shops, a new convenience concept and a pharmacy shop-in-shop. The difference in the format and in the operational set up illustrates the retailer’s strategic flexibility to boost shopper traffic and basket spend.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.
10/05/2019
We visited Heart of England Co-op's newly refurbished store in Attleborough, Warwickshire, a month after re-opening. The store showcases new strategies designed to differentiate and improve the customer shopping experience.